HPE Canada President Hodgins emphasizes strength of Discover’s innovation theme
Managed Services, Storage
HPE Canada President Hodgins emphasizes strength of Discover’s innovation theme
by Mark Cox •
Managed Services
Managed Services, Security
Third Wall takes security upgrade message to ConnectWise Explore
by Mark Cox •
Third Wall makes a plug-in for Automate that complements traditional firewalls and AV, with functionality it says is both broader and deeper than Group Policy.
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Managed Services
New ConnectWise CEO sends message to market at IT Nation Explore event
by Mark Cox •
CEOs typically give messaging around their vision and high-level strategy at major customer and partner events, but for new ConnectWise CEO, at his first Explore since replacing long-time leader Arnie Bellini, this task was especially important.
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Managed Services, Security
ConnectWise doubles down on security theme at IT Nation Explore
by Mark Cox •
At their partner event, ConnectWise detailed both what they are doing to better get their own security house in order, and what they are doing to help partners protect their house.
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Managed Services, Training
First ConnectWise Customer Success Officer rethinks how to make MSP customers more successful
by Mark Cox •
ConnectWise veteran Craig Fulton has moved from the Chief Products Officer job to the new position of Customer Success Officer, and talks about his plans to make their MSP customers more successful.
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E-commerce, Managed Services
New eCommerce-style Website highlights ConnectWise IT Nation Explore news
by Mark Cox •
ConnectWise also unveiled a number of enhancements designed to make the lives of technicians easier.
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Managed Services, Partnerships, Security
SonicWall signs innovative new MSSP partnership with ADT Cybersecurity
by Mark Cox •
The deal reunites SonicWall with old partner Secure Designs Inc., and expands their channel with a different type of partner than those which they typically work with.
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Managed Services, Security
Siemplify enhances collaboration, support for larger MSSPs in Version 5.0 of Security Operations Platform
by Mark Cox •
A highlight is a new War Room module designed to facilitate crisis management by letting the SOC collaborate easily with other parts of the company, like PR, legal, and the CEO.
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Managed Services, Security
Sophos MDR capability from Rook and DarkBytes acquisitions to be broadly available to MSPs
by Mark Cox •
The MDR services Sophos acquired with Rook Security on Monday will be integrated with the DarkBytes platform acquired earlier, and Sophos’ own EDR offerings, and made available for MSPs without deep security experience and SOCs to resell.
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Channel Programs, Managed Services, Security
Next-gen SIEM vendor Securonix introduces channel program to empower MSSPs
by Mark Cox •
The program, under the direction of industry veteran David Wagner, is aimed both at GSIs and resellers who already have a managed security service practice.
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Backup, Managed Services
Storage Guardian announces formal release of Dropbox BDR solution
by Mark Cox •
Storage Guardian’s Extended Protection for Dropbox provides end customers with deeper and more durable protection than Dropbox Business offers, and provides Storage Guardian’s channel with more granular services they can add on top of Dropbox
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Managed Services, Security
MSSP Pondurance rolls out high-touch partner program to build select partner channel
by Mark Cox •
Pondurance is looking for mid-market focused MSPs, and while their specialized consulting services work on a referral model, partners can resell their MDR offerings.
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Backup, Managed Services
StorageCraft enhances ShadowXafe features for MSP market in new release
by Mark Cox •
The major enhancements to this new release of ShadowXafe, an MSP-friendly billing and invoicing model, and network tunnelling to simplify management of large numbers of devices, are aimed at strengthening it in the MSP market.
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Managed Services, Security
RapidFire Tools adds new Audit Guru for Cyber Insurance module
by Mark Cox •
This module joins existing ones for GDPR and HIPAA, and will be followed by others as RapidFire Tools adds additional functionality to the Audit Guru platform.
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Managed Services
GMS Live Expert promotes Danny Obaseki to VP of Sales
by Mark Cox •
The Toronto-headquartered outsourced help desk services provider promotes longtime RMM exec Obaseki to its senior ranks as it looks to expand both its MSP base and strategic partnerships.
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Backup, Managed Services
MSP-focused cloud monetization vendor HyAlto adds Veeam support as they build out ecosystem
by Mark Cox •
HyAlto, formerly known as AirVM, has retooled its business model to simplify and more effectively monetize cloud services management for MSPs, and has announced support for the Veeam cloud as they build out their ecosystem.
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Managed Services, Security
Kaseya remodels Powered Services using philosophies of just-acquired ID Agent
by Mark Cox •
Monday, Kaseya announced the acquisition of ID Agent, and consolidated all their security solutions in that business. Tuesday, they are rebooting their turnkey Powered Services offerings – with some major conceptual additions from ID Agent.
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Backup, Cloud, Managed Services
Unitrends unveils direct backup to cloud with Unitrends Cloud Backup
by Mark Cox •
The new Unitrends offering is designed to allow both MSP and traditional business customers to back up straight to the Unitrends cloud without needing to use a local appliance.
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Managed Services
IT Weapons sees Canadian small business as key in new round of managed services growth
by Mark Cox •
IT Weapons has pursued an organic growth strategy since it was acquired to become Konica Minolta’s managed services arm in Canada. The acquisition of Calgary-based Continuity Solutions is designed to further that strategy in the small business space.
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Managed Services, Security
Netwrix enters into first managed services integration with ConnectWise Manage
by Mark Cox •
Netwrix has had MSP partners for several years, but this is their first certified integration with a PSA or RMM provider, with the choice determined because the product is used by two-thirds of their MSP partners.
