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Latest In The Channel Episodes

In The Channel

Cisco’s Alex Pujols on how AI is changing what partners can build

October 27, 2026
Cisco’s Alex Pujols joins In The Channel from Partner Summit 2026 in Vancouver to discuss how AI is reshaping partner opportunities across security, infrastructure and managed services. He also shares new details about Cisco’s Vulnerability Operations Maturity Model, Cloud Control’s Canadian rollout, and the growing role of partner-developed AI solutions.

In The Channel

Why an OpenText partner came back — and what still needs to change

October 23, 2026
After years of working with OpenText technology outside its formal partner ecosystem, Optima Consulting has renewed its relationship with the vendor. CEO Shaney Salomon explains what’s changed, what hasn’t, and why AI is creating new opportunities and challenges for enterprise solution providers.

In The Channel

Why OpenText’s AI chief says the human element is the biggest lesson in agentic AI

October 22, 2026
OpenText expected to move toward autonomous AI faster than it has, and the biggest lesson has been the importance of people and change management. In this episode of In The Channel, Shannon Bell shares what the company has learned and what it means for partners building AI practices.

In The Channel

OpenText’s Todd Cione on its radical pivot to partner-led mid-market growth

October 21, 2026
OpenText is making a major shift toward partner-led growth in the mid-market as it puts its new AI strategy into action. Speaking at OpenText World 2026, worldwide sales president Todd Cione discusses the changes, the opportunities for existing partners, and the work still ahead.

In The Channel

Why simpler security could mean stronger security for MSPs

October 20, 2026
Kaseya’s latest cybersecurity research finds that human error remains a leading security concern, but managing the tools designed to prevent attacks is creating challenges of its own. Dave Baggett joins In The Channel to discuss how MSPs can simplify security operations, demonstrate value to customers, and make better use of AI.

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