While RingCentral maintains its partnership with Zoom, its new browser-based video now comes standard in RingCentral Office. It is also standard in Avaya Cloud Office, although Avaya will continue to sell its own video solutions to their enterprise customers.
Poly continues the overhaul of its headset portfolio that has been ongoing for the past several months with a new model, borrowing the same 3-in1 wearing option from the Savi 8245, and providing a Microsoft Teams option.
The new channel and program are focused on taking Zoom’s video-first UC platform to market, which they believe will fit partner business models better through a referral system rather than doing deals on the partner’s paper.
Avaya is introducing new cloud services through their RingCentral partnership, and is aggressively expanding into the Master Agent channel, but even as a Canadian channel exec moves on, the company still sees its stability in Canada as a major asset.
While Avaya is putting more emphasis on the cloud, Network Telecom, whose customers are mainly in small town southwestern Ontario, won a Midmarket Partner of the Year award by leveraging a very traditional business model.
Avaya kicked off the first day of their big customer event by focusing on their partnership with RingCentral and how it fits into their overall vision. They also announced the Avaya Cloud Office UCaaS solution with RingCentral, which will be available later this quarter.
LumApps, which is aggressively expanding in North America and now sells more here than in Europe, has joined the Microsoft Partner eXperience program and plans to build out a strong Microsoft channel, as they have already done with Google.
These new devices, which support Zoom natively and will support more third-party apps in the future, offer users greater simplicity, and offer channel partners 3x the margins compared to selling a solution around a PC.
Steelcase makes Steelcase Roam, a mobile cart and wall mounting system designed specifically for the Microsoft Surface Hub 2, and has launched a new program and new IT distribution relationships to help Microsoft partners sell it.
With the restructuring of Sennheiser into two separate business for the start of 2020 on schedule, the part of the company focused on unified communications has already implemented internal and channel sales changes.
The follow-up to last year’s original ThinkSmart Hub 500, which was for Skype for Business, continues Lenovo’s strategy of building out their Smart Office portfolio, and in the teams space in particular.