When the acquisition of IT Glue by Kaseya was announced in late 2018, company CEO Chris Day left the company, and no formal leadership replacement was named. Now Nadir Merchant, who had previously been VP of Engineering, is being formally announced as the new IT Glue General Manager.
Tim Brown, SolarWinds Security VP, gave a keynote to the SolarWinds Empower audience where he focused on seven themes they need to address in order to keep their customers, and their own businesses, safer.
Solarwinds MSP’s John Pagliuca kicked off their 2019 Empower conference with an opening keynote which stressed themes for success which are not new, but which the company has enhanced with new elements and improved processes over the last year.
The study, the fifth annual one Kaseya has done, indicates no improvement in IT levels because the expansion of technology in SMB that has helped their businesses has kept their IT from getting more control over processes.
CompTIA is on board with the new TSP-ISAO for public-private information sharing and analysis specifically focused on threats impacting solution providers, while ConnectWise has issued a call to action for others to join the organization.
While some of the data reflect a higher percentage of lifestyle MSPs who serve Canada’s MSP market, the bottom line is that almost every MSP surveyed thinks it’s as good a time as ever to be in the industry.
Cyfyx’s platform provides MSSP-level EDR protection with real-time reaction capability to target fast-acting threats like ransomware. They were in Toronto this week at the ASCII event to take their message to Canadian MSPs.
Pulseway has made 2FA available as an option for years, but the growing trend toward phishing and other attacks on users have led them to make it mandatory. So they also completely revamped the system to make it more user-friendly.
Automation platform provider Resolve, which has become a more energetic player in the market following their 2017 acquisition by a venture capital firm, sees major benefits from the deal for their channel, especially MSPs.