No industry is recession-proof, Jon Pagliuca warns, but managed service providers are currently living in their “Platinum Age.”
Managed Services
N-able chief sees headwinds and tailwinds for MSPs
by Robert Dutt •
Managed Services
Managed Services
N-able looks to expand MSP cloud capabilities
by Robert Dutt •
N-able previews tools to manage customers’ cloud footprints and costs within RMM tools, promotes offerings aimed at making MSPS comfortable and productive supporting cloud-based customers.
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Cloud, Managed Services, Unified Communications
Egnyte unveils enhancements to MSP packages
by Mark Cox •
Some of the new partner focused announcements , like the Architecture, Engineering, and Construction package, and the simplified compliance for working with the U.S. Department of Defense have been available to direct customers before, but have now been opened up to the channel.
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Channel Programs, Managed Services
Cloud backup provider Redstor launches first partner program for North American MSPs
by Mark Cox •
Redstor has had a presence in Britain for many years, and is now ramping up their efforts in North America, with new tools and benefits for MSPs as part of their All Access Partner Program.
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Cloud, Managed Services, Networking, Security
Cradlepoint expands NetCloud architecture with new 5G VPN-like service, with SD-WAN and Zero Trust services on the way
by Mark Cox •
The new services will make it simpler for partners to put together all-Cradlepoint solutions, and make it easier for them to bring technologies designed for a wired world for the cellular world.
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Backup, Channel Programs, Managed Services
MSP 360 strengthens channel operations with hire of first-ever Global Director of Channel Operations
by Mark Cox •
Katie Bach takes the new position with the objective of expanding both partners and resources to drive MSP360 to its next phase of growth.
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Managed Services, Security
Datastream Cyber Insurance expands resources with first channel leader and move into Canada
by Mark Cox •
Larry Meador has been formally named as the company’s first channel chief, with responsibility for the company’s MSP and MSSP channels.
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Managed Services, Security
Augmentt unveils two new free apps to raise MSP interest in security and management
by Mark Cox •
These two apps become the first of Augmentt’s Free Community Software Program for MSPs.
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Cloud, Managed Services
HPE Canada leader Mike Hilton sees GreenLake business showing strong Canadian momentum
by Mark Cox •
Some Canadian partners are having good success closing GreenLake deals, with several in the 6-8 win area, and half a dozen closing in on 3 wins, which HPE considers full activation.
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Managed Services, Security
SaaS Alerts adds third module to platform with release of SA Respond
by Mark Cox •
SA Respond adds a remediation capability to the MSP-focused SaaS Alerts CyberSecurity platform.
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Managed Services, Security
Augmentt, SeedPod launch MSP-focused cyber insurance program
by Mark Cox •
The partnership, the first of its type for both participants, will give qualifying Augmentt MSP partners access to cyber insurance at preferred rates.
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Managed Services, Security
David Bellini, Adam Slutskin unveil new CyberFOX company at IT Nation Secure event
by Mark Cox •
CyberFOX combines what had been two different kinds of IAM companies, password management company Password Boss and PAM vendor AutoElevate – although the plan is to broaden out the platform further going forward.
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Barracuda MSP Sponsored Content, Managed Services, Sponsored Content
Why an incident response plan is a must-have
by Doris Au, Product Marketing Manager, Barracuda MSP •
Transparency and communication are critical when responding to cybersecurity incidents, writes Barracuda MSP’s Doris Au.
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Managed Services
Augmentt adds remediation capability to Managed Secure MFA alerting solution for Microsoft 365
by Mark Cox •
Augmentt, which makes a SaaS security and management platform for MSPs, has supported Microsoft 365 previously with alerts, but now has added remediation to its capabilities, which they see as differentiating themselves in the market.
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Backup, Managed Services
Datto to remain separately run organization if acquisition by Kaseya goes through
by Mark Cox •
Kaseya has historically kept acquired companies as independent entities within Kaseya, but Datto is now worth more than Kaseya, and is a direct competitor as opposed to a maker of complementary solutions. Nevertheless, the plan is for Kaseya to remain separately run, just like those past acquisitions.
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Backup, Managed Services
Cloud-first backup on the rise, but large pockets of MSP holdouts remain
by Mark Cox •
N-able, which has a very strong cloud-first backup strategy, recently polled some of their more engaged resellers, and found that while a majority agreed that traditional on-prem backup had its limitations, many are still reluctant to switch.
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Managed Services, Storage
Scale out block storage vendor StorPool makes major move into MSP market
by Mark Cox •
StorPool has customized its software to make it easy for MSPs to build their own highly efficient Tier One storage platform, or to build private clouds for customers that can run mission-critical workloads.
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Managed Services
Kaseya rebadges Compliance Manager as Compliance Manager GRC to reflect new governance and risk management capabilities
by Mark Cox •
Kaseya adds governance and risk features to take advantage of what they see as a great growth opportunity for GRC in the SMB space, which can ideally be taken to market through MSPs
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Managed Services
NinjaOne launches General Availability of new ticketing capability
by Mark Cox •
NinjaOne is a relative latecomer to the Ticketing market, but they believe their high levels of automation in particular will make their customers prefer it over existing options.
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Managed Services, Security
CrowdStrike integrates identity threat protection solution into their MDR to provide industry’s first managed identity protection solution
by Mark Cox •
CrowdStrike has integrated their standalone Falcon Identity Threat Protection into their Falcon Complete MDR offering, and expects that the combination of Falcon Complete’s market strength plus customer demand for an identity service no one else yet offers will drive their identity solution to a market leadership position.
