B.J. Ferguson has joined Keyfactor as its channel leader, and he has resdesigned the channel program to both recruit and enable more reseller, SI and consultant partners.
Since last summer, SecureAuth has reconstructed the way in which it manages its partners and the way in which they interact with the internal sales force. They have also made major improvements to their training, and want to make further improvements to partners’ ability to sell services around SecureAuth, and sell SecureAuth as a managed service.
Ivanti looks to reverse past errors by introducing a Chief Customer Officer and a focus on making customers happy rather than end-of-lifing their products. That will see renewals centralized in a new business unit. That change to channel policy is accompanied by another in which the company will focus on far fewer partners.
Dell is trumpeting their 78 Net Promoter Score from Canadian partners as proof of their successful transition to a more regional coverage model. ChannelBuzz talked with two key Canadian channel partners about how today’s partnering model impacts their business.