Managed Services

Managed Services

ConnectWise doubles down on security theme at IT Nation Explore

June 17, 2019 Mark Cox Comments Off on ConnectWise doubles down on security theme at IT Nation Explore
At their partner event, ConnectWise detailed both what they are doing to better get their own security house in order, and what they are doing to help partners protect their house.

Managed Services

First ConnectWise Customer Success Officer rethinks how to make MSP customers more successful

June 17, 2019 Mark Cox Comments Off on First ConnectWise Customer Success Officer rethinks how to make MSP customers more successful
ConnectWise veteran Craig Fulton has moved from the Chief Products Officer job to the new position of Customer Success Officer, and talks about his plans to make their MSP customers more successful.

E-commerce

New eCommerce-style Website highlights ConnectWise IT Nation Explore news

June 17, 2019 Mark Cox Comments Off on New eCommerce-style Website highlights ConnectWise IT Nation Explore news
ConnectWise also unveiled a number of enhancements designed to make the lives of technicians easier.

Managed Services

SonicWall signs innovative new MSSP partnership with ADT Cybersecurity

June 7, 2019 Mark Cox Comments Off on SonicWall signs innovative new MSSP partnership with ADT Cybersecurity
The deal reunites SonicWall with old partner Secure Designs Inc., and expands their channel with a different type of partner than those which they typically work with.

Managed Services

Siemplify enhances collaboration, support for larger MSSPs in Version 5.0 of Security Operations Platform

June 6, 2019 Mark Cox Comments Off on Siemplify enhances collaboration, support for larger MSSPs in Version 5.0 of Security Operations Platform
A highlight is a new War Room module designed to facilitate crisis management by letting the SOC collaborate easily with other parts of the company, like PR, legal, and the CEO.

Managed Services

Sophos MDR capability from Rook and DarkBytes acquisitions to be broadly available to MSPs

June 4, 2019 Mark Cox Comments Off on Sophos MDR capability from Rook and DarkBytes acquisitions to be broadly available to MSPs
The MDR services Sophos acquired with Rook Security on Monday will be integrated with the DarkBytes platform acquired earlier, and Sophos’ own EDR offerings, and made available for MSPs without deep security experience and SOCs to resell.

Channel Programs

Next-gen SIEM vendor Securonix introduces channel program to empower MSSPs

June 4, 2019 Mark Cox Comments Off on Next-gen SIEM vendor Securonix introduces channel program to empower MSSPs
The program, under the direction of industry veteran David Wagner, is aimed both at GSIs and resellers who already have a managed security service practice.

Backup

Storage Guardian announces formal release of Dropbox BDR solution

May 31, 2019 Mark Cox Comments Off on Storage Guardian announces formal release of Dropbox BDR solution
Storage Guardian’s Extended Protection for Dropbox provides end customers with deeper and more durable protection than Dropbox Business offers, and provides Storage Guardian’s channel with more granular services they can add on top of Dropbox

Managed Services

MSSP Pondurance rolls out high-touch partner program to build select partner channel

May 31, 2019 Mark Cox Comments Off on MSSP Pondurance rolls out high-touch partner program to build select partner channel
Pondurance is looking for mid-market focused MSPs, and while their specialized consulting services work on a referral model, partners can resell their MDR offerings.

Backup

StorageCraft enhances ShadowXafe features for MSP market in new release

May 30, 2019 Mark Cox Comments Off on StorageCraft enhances ShadowXafe features for MSP market in new release
The major enhancements to this new release of ShadowXafe, an MSP-friendly billing and invoicing model, and network tunnelling to simplify management of large numbers of devices, are aimed at strengthening it in the MSP market.