Managed Services
RapidFire Tools adds new Audit Guru for Cyber Insurance module
This module joins existing ones for GDPR and HIPAA, and will be followed by others as RapidFire Tools adds additional functionality to the Audit Guru platform.
Managed Services
Managed Services
GMS Live Expert promotes Danny Obaseki to VP of Sales
The Toronto-headquartered outsourced help desk services provider promotes longtime RMM exec Obaseki to its senior ranks as it looks to expand both its MSP base and strategic partnerships.
Backup
MSP-focused cloud monetization vendor HyAlto adds Veeam support as they build out ecosystem
HyAlto, formerly known as AirVM, has retooled its business model to simplify and more effectively monetize cloud services management for MSPs, and has announced support for the Veeam cloud as they build out their ecosystem.
Managed Services
Kaseya remodels Powered Services using philosophies of just-acquired ID Agent
Monday, Kaseya announced the acquisition of ID Agent, and consolidated all their security solutions in that business. Tuesday, they are rebooting their turnkey Powered Services offerings – with some major conceptual additions from ID Agent.
Backup
Unitrends unveils direct backup to cloud with Unitrends Cloud Backup
The new Unitrends offering is designed to allow both MSP and traditional business customers to back up straight to the Unitrends cloud without needing to use a local appliance.
Managed Services
IT Weapons sees Canadian small business as key in new round of managed services growth
IT Weapons has pursued an organic growth strategy since it was acquired to become Konica Minolta’s managed services arm in Canada. The acquisition of Calgary-based Continuity Solutions is designed to further that strategy in the small business space.
Managed Services
Netwrix enters into first managed services integration with ConnectWise Manage
Netwrix has had MSP partners for several years, but this is their first certified integration with a PSA or RMM provider, with the choice determined because the product is used by two-thirds of their MSP partners.
Backup
Unitrends upgrades entry-level offerings for MSPs and distributed locations with Recovery MAX appliances
The Unitrends MAX appliances are targeted at the lower end of the market, providing it with failover capabilities and other capabilities which have not been available previously to these customers.
Managed Services
ServiceNow Madrid release enhances no-code capability in new mobile-first approach
The integration of native mobile capabilities acquired with SkyGiraffe fundamentally reshapes the user experience and adds significant new capabilities, with more to come as other types of applications are addressed in the same way.
Cloud
Rise of SaaS increases vulnerability to insider threats
A new study finds that file sharing applications are a particular problem in SaaS security, with accidental exposure of information being the biggest source of internal threats.