How Ingram Micro’s configuration centre adds value to Lenovo ISG products

In this special bonus episode of the podcast from Ingram Micro Canada, Lenovo Canada’s Bill Tirpkos interviews Ingram’s Ayon Khan and Roger Silvestre about the relationship between the vendor and the distributor, and how Ingram adds value to Lenovo’s data centre lineup.

Humanizing AI for enhanced customer experiences: The secret to transforming business outcomes

The leader of Avaya Customer Experience Services offers a look at how to make the most of artificial intelligence in the contact centre by putting “heart” into AI, part of an effort to make a future that is AI + Human.