More than two thirds of digital transformation efforts are stalled. So why not try easier, asks Avaya’s Jay Patel in this guest blog.
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Staying agile in the contact center industry: The role of the connected agent
by Omar Javaid •
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The Avaya Experience Platform: Where stability meets possibility
by Omar Javaid, Chief Product Officer, Avaya •
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Celebrating Avaya’s Partners of Excellence in Canada: Recognizing innovation and growth
by Ian Purdell-Lewis, Regional Channel VP, Avaya Canada •
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Humanizing AI for enhanced customer experiences: The secret to transforming business outcomes
by Emir Susic, Global Vice President, Avaya Customer Experience Services •
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Elevated, engaged, empowered, and enhanced: The new AI-powered employee journey brought to you by Avaya
by Steve Brock, Senior Director of Solutions Marketing, Avaya •
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The path to cloud migration begins with knowing where you are today
by Jabeen Manzoor, Solution Marketing Manager, Avaya Customer Experience Services (ACES) •
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Toronto Fire Services makes history with Avaya, becoming first PSAP in Bell Canada Territory to enact NG9-1-1
by Brian Silverstone, VP Sales and Public Safety, Avaya Canada •
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Avaya Canada chief Robertson on innovation, hybrid work, and more
by Robert Dutt •
Avaya Canada had a big year in 2023 and is gearing up for 2024. David Robertson, managing director and president of sales for Avaya Canada, joins us on this edition of the podcast to discuss how the Canadian organization fits into the company’s overall view, innovation and investment in Canada and where Avaya’s Canadian partners…