Avaya Sponsored Content

Humanizing AI for enhanced customer experiences: The secret to transforming business outcomes

The leader of Avaya Customer Experience Services offers a look at how to make the most of artificial intelligence in the contact centre by putting “heart” into AI, part of an effort to make a future that is AI + Human.

Avaya Canada chief Robertson on innovation, hybrid work, and more

Avaya Canada had a big year in 2023 and is gearing up for 2024. David Robertson, managing director and president of sales for Avaya Canada, joins us on this edition of the podcast to discuss how the Canadian organization fits into the company’s overall view, innovation and investment in Canada and where Avaya’s Canadian partners…

Transforming healthcare through Innovation Without Disruption

In this guest blog, Avaya Canada’s Greg Schlotzhauer shares how solution providers can help their healthcare customers streamline and coordinate care, reduce risk and address security challenges by moving their communications (at least partly) to the cloud.