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In The Channel

Your tools are the threat: ESET’s Tony Anscombe on MSP supply chain risk

April 8, 2026 Robert Dutt Comments Off on Your tools are the threat: ESET’s Tony Anscombe on MSP supply chain risk
A 277% spike in RMM abuse. MFA bypasses through inherited VPN configurations. Attackers targeting backup infrastructure before they even start encrypting. In this second conversation with ESET Chief Security Evangelist Tony Anscombe, we dig into how the tools MSPs rely on every day have become the primary attack surface – and what the practical path forward looks like.

Managed Services

IT Glue sends message to market by enhancing new ticket visibility in ConnectWise and Autotask integrations

March 12, 2019 Mark Cox Comments Off on IT Glue sends message to market by enhancing new ticket visibility in ConnectWise and Autotask integrations
The enhanced integrations, along with IT Glue’s new Open Platform Manifesto, are both designed to reassure the market that despite the company’s acquisition by Kaseya late last year, nothing has changed with respect to their commitment to working with all the PSA players in the industry, notwithstanding their being competitors of Kaseya.

Managed Services

Malwarebytes looks to continue expansion from remediation into endpoint protection with MSP push

December 19, 2018 Mark Cox Comments Off on Malwarebytes looks to continue expansion from remediation into endpoint protection with MSP push
Malwarebytes announces a new partnership with Bask Technology, which both highlights their endpoint protection product, and is part of the company’s plan to significantly expand their presence in the SMB space going forward.

Managed Services

Field Nation looks to expand market for connecting MSPs to contingent tech labour

November 19, 2018 Mark Cox Comments Off on Field Nation looks to expand market for connecting MSPs to contingent tech labour
Field Nation, which recently introduced a new platform that handles all aspects of workforce management, makes software that connects businesses with the temporary IT labour force. MSPs needing IT techs are a part of their market, which they are looking to expand.

Managed Services

RocketCyber emerges from stealth at ConnectWise Connect with platform of free and paid security apps for MSPs

November 16, 2018 Mark Cox Comments Off on RocketCyber emerges from stealth at ConnectWise Connect with platform of free and paid security apps for MSPs
RocketCyber’s founders have a track record of two successful startups behind them, and are looking to provide MSPs who don’t offer a full portfolio of services with a set of such offerings. The platform is scheduled for availability in early December.

Managed Services

Automated documentation software maker Liongard roars at ConnectWise Connect event

November 16, 2018 Mark Cox Comments Off on Automated documentation software maker Liongard roars at ConnectWise Connect event
Liongard continues to extend its value proposition of automating the ingestion of data into documentation and other software platforms for MSPs.

Backup

Axcient reborn with new brand and focus as eFolder name hits the shredder

November 15, 2018 Mark Cox Comments Off on Axcient reborn with new brand and focus as eFolder name hits the shredder
The new Axcient retains its 100 per cent channel commitment, something that old Axcient didn’t have before its 2017 acquisition by eFolder.

Managed Services

StorageCraft sees complex ConnectWise relationship as critical to both MSP and overall strategy

November 14, 2018 Mark Cox Comments Off on StorageCraft sees complex ConnectWise relationship as critical to both MSP and overall strategy
Unlike at the ConnectWise spring event, StorageCraft announced no new integrations at the fall event last week. The ConnectWise relationship remains critical to StorageCraft however, as they evolve their business models and practices to keep up with changes in the market.

Managed Services

Cylance looks to further boost rapidly growing MSP business with ConnectWise integration

November 13, 2018 Mark Cox Comments Off on Cylance looks to further boost rapidly growing MSP business with ConnectWise integration
Cylance has made their first partnership with an RMM vendor, integrating their two flagship products into ConnectWise Automate. They have plans to expand this ecosystem further.