Connectwise

Cisco CEO Chuck Robbins
Channel Programs

Editor’s Notebook: Random tidbits from the Cisco braintrust

November 2, 2017 Robert Dutt Comments Off on Editor’s Notebook: Random tidbits from the Cisco braintrust
Short hits from Chuck Robbins et al on how Cisco thinks about change, SMB, new partner types, cloud agnosticism, acquisitions, and more.

Distribution

Storage Guardian looks to access LARs with Ingram Micro Canada cloud deal

September 6, 2017 Mark Cox Comments Off on Storage Guardian looks to access LARs with Ingram Micro Canada cloud deal
The distribution agreement formalizes a working agreement which began around the companies’ mutual relationship with ConnectWise, and while this one is for Canada only, a U.S. one is coming soon.

Managed Services

CrushBank prepares for launch of first IT Help-Desk application built on IBM Watson

August 2, 2017 Mark Cox Comments Off on CrushBank prepares for launch of first IT Help-Desk application built on IBM Watson
CrushBank has early customers moving into production now, and has been taking orders. They are working the IT trade show circuit, to introduce their product to MSPs.

Backup

eFolder-Axcient merger aimed at dethroning Datto in BDR space

July 28, 2017 Mark Cox Comments Off on eFolder-Axcient merger aimed at dethroning Datto in BDR space
eFolder’s top execs outline why they think the merged company can take on the market leader, and how they intend to execute on their strategy.

Backup

New eFolder CEO Matt Nachtrab lays out strategy to take company to the next level

July 23, 2017 Mark Cox Comments Off on New eFolder CEO Matt Nachtrab lays out strategy to take company to the next level
LabTech’s founder has an ambitious agenda, which involves improving the synergy of eFolder’s products, having a more systematic strategy around RMM and PSA integrations, and making eFolder the acknowledged technology leader in their space.

Managed Services

Kaspersky adds Mac support to its SaaS endpoint SMB solution

July 19, 2017 Mark Cox Comments Off on Kaspersky adds Mac support to its SaaS endpoint SMB solution
Adding Mac support to Kaspersky Endpoint Security Cloud should open markets for which Kaspersky Enterprise Support for Business was not a good fit.

Managed Services

ConnectWise provides new details about unified product vision

June 21, 2017 Mark Cox Comments Off on ConnectWise provides new details about unified product vision
A Web-based version of Automate, which will use the same interface as Manage, and has the same instance as the Automate thick client, is set for release at the ConnectWise IT Nation event in the fall.

Managed Services

ConnectWise beefs up CloudConsole with standalone capability outside Manage

June 21, 2017 Mark Cox Comments Off on ConnectWise beefs up CloudConsole with standalone capability outside Manage
Originally an Office 365 management tool, ConnectWise added Azure management last year, will have Cisco management capabilities by the fall, AWS soon after that, and more coming down the road.

Backup

Storage Guardian adds real-time analytics in new ConnectWise integration

June 21, 2017 Mark Cox Comments Off on Storage Guardian adds real-time analytics in new ConnectWise integration
The new Storage Guardian integration provides real-time data recovery times and recovery point objectives, rather than estimates, which partners can use to offer new services.

Cloud

Cloud distributor Pax8 deepens integration with ConnectWise

June 21, 2017 Mark Cox Comments Off on Cloud distributor Pax8 deepens integration with ConnectWise
The latest Pax8 ConnectWise integration has optimized their interface within ConnectWise Manage to reduce the clicks in ordering, updating and linking cloud subscriptions.