Connectwise

Managed Services

IT Glue looks to claim thought leadership mantle at first annual GlueCon MSP partner event

September 17, 2018 Mark Cox Comments Off on IT Glue looks to claim thought leadership mantle at first annual GlueCon MSP partner event
Vancouver-headquartered IT Glue, the market leader in IT documentation for MSPs, has designed their first partner event around the principle of providing MSPs with valuable takeaways, rather than just talking about themselves.

Managed Services

ESET gears up in Managed Service Provider market

August 1, 2018 Mark Cox Comments Off on ESET gears up in Managed Service Provider market
ESET has been in the MSP space for a while, but is now making a push to increase their presence there. They also indicated that they will shortly be releasing their first offering specifically built for the cloud.

Jimmy Puckett and David Wilkeson, developers of MySlice
Managed Services

ConnectWise announces first Tech Tank winners

June 20, 2018 Robert Dutt Comments Off on ConnectWise announces first Tech Tank winners
A proof of concept for a tool to automate commissions and bonuses in ConnectWise takes the vendor’s first prize for developing new solutions and integrations.

Cloud

Cloud distributor Pax8 adds bill-forward consumption billing option for ConnectWise MSPs

April 4, 2018 Mark Cox Comments Off on Cloud distributor Pax8 adds bill-forward consumption billing option for ConnectWise MSPs
Pax8 has converted its recommendations that MSPs practice bill-forward consumption-based billing into a console option for ConnectWise, and plans to offer the same for other RMM and PSA vendors.

Arnie Bellini, CEO of ConnectWise
Uncategorized

ConnectWise acquires HTG

January 8, 2018 Guest Poster Comments Off on ConnectWise acquires HTG
Aimed at better positioning both companies to help MSPs embrace operational best practices, the move brings a leader in managed services software and a leader in managed services peer groups together under one roof.

Bob Stegner, senior vice president of North American marketing at Synnex
Channel Communities

Varnex celebrates 10 years

November 14, 2017 Robert Dutt Comments Off on Varnex celebrates 10 years
As its Varnex reseller community turns ten, Synnex looks back at its history and forward to what comes next for partner members.

Managed Services

AppRiver makes first PSA integration, with ConnectWise Manage

November 13, 2017 Mark Cox Comments Off on AppRiver makes first PSA integration, with ConnectWise Manage
AppRiver’s new Nautical platform provides the open APIs necessary for such integrations that their old platform lacked, and ConnectWise is the first provider for which they have built an integration.

Cloud

Cloud distributor Pax8 expands integration with ConnectWise Manage

November 8, 2017 Mark Cox Comments Off on Cloud distributor Pax8 expands integration with ConnectWise Manage
In addition to a seamless new integration with ConnectWise’s PSA product, Pax8 also announced some key channel promotions, and dropped a hint about an expanded presence for Symantec in Canada.

Backup

Barracuda MSP launches Intronis Backup integration for ConnectWise Automate

November 7, 2017 Mark Cox Comments Off on Barracuda MSP launches Intronis Backup integration for ConnectWise Automate
Barracuda MSP builds on earlier integrations with LabTech/Automate with new automated deployment capabilities, as well as improvements to manageability.

Managed Services

SOC-as-a-service vendor Arctic Wolf announces PSA integration with ConnectWise Manage

November 6, 2017 Mark Cox Comments Off on SOC-as-a-service vendor Arctic Wolf announces PSA integration with ConnectWise Manage
Arctic Wolf has broadened out its channel strategy to place a new emphasis on MSPs, and sees the ConnectWise integration as a key step in executing that.