Connectwise

Training

MSP training firm CharTec reworks online training and makes significant organizational moves

November 9, 2018 Mark Cox Comments Off on MSP training firm CharTec reworks online training and makes significant organizational moves
The moves include the reabsorption of the Relyenz division within CharTec, and the repurchase of the major investment ConnectWise had in CharTec, although the latter does not impact CharTec’s strong partnership with ConnectWise.

Managed Services

ConnectBooster launches Partner Program around their automated invoicing solution

November 8, 2018 Mark Cox Comments Off on ConnectBooster launches Partner Program around their automated invoicing solution
ConnectBooster offers MSPs the functionality of their platform, plus the services of their affiliated companies, and has a referral component which will pay the MSP a recurring revenue if ConnectBooster sells the service to a customer

Managed Services

ITBoost looks to challenge IT Glue in MSP documentation space with 3.0 release

November 8, 2018 Mark Cox Comments Off on ITBoost looks to challenge IT Glue in MSP documentation space with 3.0 release
ITBoost offers full functionality in documentation, password management, BI and customer feedback through an integrated pane of glass, and is at the ConnectWise IT Nation Connect 2018 event this week looking to differentiate themselves and impress MSPs.

Managed Services

IT Glue looks to claim thought leadership mantle at first annual GlueCon MSP partner event

September 17, 2018 Mark Cox Comments Off on IT Glue looks to claim thought leadership mantle at first annual GlueCon MSP partner event
Vancouver-headquartered IT Glue, the market leader in IT documentation for MSPs, has designed their first partner event around the principle of providing MSPs with valuable takeaways, rather than just talking about themselves.

Managed Services

ESET gears up in Managed Service Provider market

August 1, 2018 Mark Cox Comments Off on ESET gears up in Managed Service Provider market
ESET has been in the MSP space for a while, but is now making a push to increase their presence there. They also indicated that they will shortly be releasing their first offering specifically built for the cloud.

Jimmy Puckett and David Wilkeson, developers of MySlice
Managed Services

ConnectWise announces first Tech Tank winners

June 20, 2018 Robert Dutt Comments Off on ConnectWise announces first Tech Tank winners
A proof of concept for a tool to automate commissions and bonuses in ConnectWise takes the vendor’s first prize for developing new solutions and integrations.

Cloud

Cloud distributor Pax8 adds bill-forward consumption billing option for ConnectWise MSPs

April 4, 2018 Mark Cox Comments Off on Cloud distributor Pax8 adds bill-forward consumption billing option for ConnectWise MSPs
Pax8 has converted its recommendations that MSPs practice bill-forward consumption-based billing into a console option for ConnectWise, and plans to offer the same for other RMM and PSA vendors.

Arnie Bellini, CEO of ConnectWise
Uncategorized

ConnectWise acquires HTG

January 8, 2018 Guest Poster Comments Off on ConnectWise acquires HTG
Aimed at better positioning both companies to help MSPs embrace operational best practices, the move brings a leader in managed services software and a leader in managed services peer groups together under one roof.

Bob Stegner, senior vice president of North American marketing at Synnex
Channel Communities

Varnex celebrates 10 years

November 14, 2017 Robert Dutt Comments Off on Varnex celebrates 10 years
As its Varnex reseller community turns ten, Synnex looks back at its history and forward to what comes next for partner members.

Managed Services

AppRiver makes first PSA integration, with ConnectWise Manage

November 13, 2017 Mark Cox Comments Off on AppRiver makes first PSA integration, with ConnectWise Manage
AppRiver’s new Nautical platform provides the open APIs necessary for such integrations that their old platform lacked, and ConnectWise is the first provider for which they have built an integration.