Tag Archive for Connectwise

SupportBots looks to save MSPs money with AI-driven support bots

SupportBots launched a free trial period in February so MSPs can test them and provide feedback. For now, their main functionality is booking customers with available technicians, but the plan is to eventually do much more than that.

Datto deepens RMM integrations, Canadian datacentre presence

Data protection vendor Datto has begun more significant integrations with RMM vendors, announcing a full integration with LabTech by ConnectWise. The company also stepped up its Canadian presence with the announcement of a second Canadian data centre, in Calgary.

AppRiver addition of Skype dial-in conferencing reflects company’s reinvention in digital era

AppRiver has announced the availability of unlimited dial-in conferencing to Skype for Business at an affordable rate, as a new optional feature of their Skye for Business service.

Sophos launches partner program for MSPs

While Sophos has MSP partners, they have not had a program that provides support for their specific business model and requirements before now. MSP Connect is aligned with the ways MSPs sell, and provides rewards for upselling and cross-selling Sophos’ broad range of security services.

Kaspersky unveils new enterprise solutions – with SMB cloud on the horizon

The Kaspersky Anti Targeted Attack [KATA] Platform is a premium multilayered solution aimed at stopping the most dangerous targeted threats, while the company also announced a series of new services, including penetration testing, cybersecurity training and threat intelligence sharing.

Networking-focused RMM Auvik Networks announces ConnectWise integration

Waterloo-based Auvik, which entered the RMM space this year from a background in network management software, has chosen their first PSA integration partner, with others soon to follow.

Relyenz, new CharTec SaaS distribution division, looks to build large MSP security channel

Relyenz takes over the managed services that CharTec had added to sell to their MSP customers, has added a new one, and plans to keep adding new services backed by Tier 3 support.

Strong partner response has security vendor Vijilan top year’s channel recruitment goal in two months

Vijilan formally entered the North American market in June, with a security service that layers on top of a managed service for their MSP and solution provider partners, who are their entire route to market.

Passportal enhances MSP password management solution, adds white labelling

Version 3.0 of their software will significantly enhance ease of use for the company’s MSP and VAR partners, and also will facilitate white labelling of the product.

Passportal expands market for MSP password management solution with ConnectWise integration

The ConnectWise deal is the first of what Passportal intends will be a series of deals with RMM vendors this year, which are key to the Calgary-based company’s growth strategy.