Unified Communications

RingCentral looks to fight video meeting fatigue with free-standing Glip meeting service

Available on a freemium model and not tied to the RingCentral platform, Glip meetings have no real time limit, and facilitate pre- and post-meeting preparation and collaboration so that meetings have more context than is typically the case.

Jabra, HP partner around meeting room bundle of Jabra Panacast and HP Elite Slice

This is Jabra’s first partnership around their PanaCast 180 degree panoramic camera solution, and the goal is to extend the collaboration partnership with HP, which will include letting HP leverage the data capabilities from PanaCast.

Poly introduces new Poly Sync speakerphone family

The new Poly Sync devices, which extend from the home office [Poly Sync 20] to small and mid-sized conference rooms [Poly Sync 60] feature both newer technology and price points that are competitive in the small device space.

Zoom expands Phone Cloud Service, with new global plan, and support in 25 new geos

The global plan allows for streamlining the service agreement process by letting customers purchase domestic calling across all geos, while the new support covers mainly Europe, but also geos in Central and South America, and in Asia.

Pax8 continues push into UCaaS market with RingCentral partnership

Most MSPs have chosen not to become involved in the UCaaS market, something Pax8 is trying to change, in the belief that their ecosystem can provide MSPs with more visibility than they have had from working directly with these vendors.

Okta strategic partner survey confirms massive COVID uptick around both collaboration and security

Okta’s partner report is a follow-up to an earlier one done with Okta customers, and the trends are essentially the same.

LogMeIn opens up LastPass to MSPs, introduces new GoToRoom hardware bundles

LogMeIn makes two unrelated announcements, expanding MSP opportunities in their Identity and Access Management business, and adding new hardware bundles for GoToRoom in their UCC business.

Avaya launches Avaya Cloud Office in Canada with agent-focused strategy

Avaya Canada took advantage of the 90 days since the initial launch of Avaya Cloud Office in the U.S. to get what for them is a new Go-to-Market model in place, and also benefit from some tweaks to the solution.

NEC launches UNIVERGE BLUE UCaaS and CCaaS services in Canada

In its first launch of these new white-labelled Intermedia offerings outside the U.S., NEC is looking to use them to re-establish a strong presence in Canada.

RingCentral targets SMB customers with new IGNITE! channel program

IGNITE!, which is really a sub-program of RingCentral’s Channel Harmony program, is aimed at organizations with 400 employees and under, and features a different sales process tailored for a shorter sales cycle, and over which the partner has full control.

Mitel brings MiCloud Flex private cloud onto Google Cloud – but not quite yet in Canada

Mitel has been selling a wholesale private cloud offering in the U.K., and with this announcement, that model both goes global and onto the Google Cloud.

Comm100 adds full omnichannel capabilities in second generation customer engagement platform

A new contact management layer ties together chats in different channels into a single experience, keeping track of each user and allowing them to switch between channels.

Pax8 partners with Evolve IP to offer Evolve Teams with Enterprise Voice

The deal will make Evolve IP’s voice integration between Microsoft Teams and Cisco VoiP available in Canada for the first time. It will also be sold initially through a Master Agent-style commission model, although that’s likely to evolve itself long-term.

NEC, Intermedia, announce major partnership to bring Intermedia UCaaS and CCaaS services to NEC

Intermedia CEO Mike Gold says that this partnership is different from all their others, in that it’s the biggest they have ever done, with enormous implications for both parties.

New RingCentral Video now part of both RingCentral Office and Avaya Cloud Office

While RingCentral maintains its partnership with Zoom, its new browser-based video now comes standard in RingCentral Office. It is also standard in Avaya Cloud Office, although Avaya will continue to sell its own video solutions to their enterprise customers.

Poly adds new 3-in-1 Bluetooth enabled Voyager 4245 with Microsoft Teams certification

Poly continues the overhaul of its headset portfolio that has been ongoing for the past several months with a new model, borrowing the same 3-in1 wearing option from the Savi 8245, and providing a Microsoft Teams option.