GoTo has used AI for years, but added Generative AI capabilities this year, and is making some further enhancements in this area now.
Unified Communications
Unified Communications
Cloudli Communications announces unification of brand structure following ConnectMeVoice acquisition
by Mark Cox •
Channel Programs, Unified Communications
Mitel continues CLM initiatives as part of metrics-based partner rewards
by Mark Cox •
Computers, Managed Services, Printing and Imaging, Unified Communications
HP announces changes to services strategy
by Mark Cox •
Artificial Intelligence, Computers, Printing and Imaging, Unified Communications
HP says going on the offense is key part of future-ready plan
by Mark Cox •
Computers, Unified Communications
Poly lays out road map complementary to HP’s Better Together Strategy
by Mark Cox •
Software, Unified Communications
Zoho continues to unify collaboration experience with Zoho Trident
by Mark Cox •
Managed Services, Unified Communications
Mitel looks to deepen enterprise business with Atos Unify acquisition
by Mark Cox •
Software, Unified Communications
French-based Kurmi Software continues North American expansion with release of Kurmi Provisioning Suite Version 7.8
by Mark Cox •
Cloud, Software, Unified Communications
Salesforce announces Genie to power entire Salesforce Customer 360 platform.
by Mark Cox •
Software, Unified Communications
Zoho formally opens Canadian head office in Cornwall to drive further Canadian expansion
by Mark Cox •
The Cornwall office fits with Zoho’s overall hub and spoke strategy, and enables the high emphasis they are placing on a bilingual strategy and being able to communicate with French speaking customers in French.
Cloud, Managed Services, Unified Communications
Egnyte unveils enhancements to MSP packages
by Mark Cox •
Unified Communications
Nextiva introduces next-gen workhub to manage all conversations from a single place
by Mark Cox •
Unified Communications
Montreal’s Cloudli acquires ConnectMeVoice to grow presence in U.S. for business communications solutions
by Mark Cox •
Artificial Intelligence, Unified Communications
Avaya introduces no-code Avaya Cloud Virtual Agents to their OneCloud Experience Platform
by Mark Cox •
Channel Programs, Cloud, Unified Communications
LiveVox continues to build out fledgling channel strategy with launch of ACTivate channel program
by Mark Cox •
Channel Programs, Unified Communications
Cloud communications provider Nextiva reworks channel program to improve enablement
by Mark Cox •
Unified Communications
Michael Day officially takes the helm as GoTo channel leader
by Mark Cox •
Security, Unified Communications
UCaaS provider CYTRACOM integrates security into brand new ControlOne platform
by Mark Cox •
Channel Programs, Unified Communications
Zoom has unified its partner programs and will offer AV partners access to Zoom phone in new Zoom Up Partner Program
by Mark Cox •
A key benefit for traditional AV partners who have sold Zoom Rooms in the past, but been largely excluded through regulations from selling phones, is that they will be able to resell Zoom Phones with Native Capabilities. This will be phased in by geos, and while the U.S. and Canada are not in the first wave, they are on the road map.