Communications

AONMeetings reaches out to smaller businesses with affordable video conferencing platform

September 13, 2025 Mark Cox Comments Off

Small businesses using professional communication tools see 34% higher client retention rates and 28% increased project values compared to those relying on consumer platforms. Industry data also reveals that small businesses spend 23% more time on administrative tasks when using complex enterprise software, time that could be invested in growth and client service.

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How Canadian healthcare organizations are moving cloud-ward with Avaya

January 17, 2022 Ian Purdell-Lewis, vice president SI/SP Canada, Avaya Comments Off

Avaya Canada’s Ian Purdell-Lewis shares some examples of how Canadian healthcare clients are embracing new communications infrastructure to offer a better patient experience.

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Is your communications solution ready for more change?

December 28, 2021 Daren Finney, Senior Vice President, Global Channels, Mitel Comments Off

Mitel global channel lead Darren Finney offers some thoughts on how channel partners can support their customers through the biggest corporate disruption ever.

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Webex, the new hybrid experience

September 27, 2021 Oleg Tolchinsky, Vice President, Architectures, Cisco Canada Comments Off

Cisco Canada enterprise networks and collaboration general manager Oleg Tolchinsky offers partners a rundown of everything that’s new in Cisco’s Webex collaboration business in this guest blog.

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In-person, hybrid or remote: Post-secondary schools need the right collaboration solution this school year

September 13, 2021 Avaya Guest Blog Comments Off

With a split of in-person and virtual learning at colleges and universities, post-secondary institutions will have unique collaboration needs this year. Avaya Canada’s Stephen Brash offers some thoughts on how to solve for those needs.

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Challenges and opportunities for technology in healthcare

March 18, 2021 Robert Dutt Comments Off

Avaya’s Tara Mahoney talks solution providers through the technology and business challenges healthcare customers are facing right now and offers advice on the help they need in this edition of the podcast.

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Cisco debuts real-time translation in Webex

March 2, 2021 Robert Dutt Comments Off

As Webex gains the ability to translate from English to 108 languages, Cisco exec Jeetu Patel details the philosophy and direction behind developing the collaboration platform.

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Cloud

Cisco Canada: Continuing to deliver critical collaboration tools to SME customers

March 1, 2021 Cisco Canada Guest Blog Comments Off

Cisco’s Sonya Mazzaferro offers some thoughts on how the vendor and its partners have adopted to the changing collaboration needs of SME customers over the last year through the flexibility of Webex Work.

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New Year’s Podcast Series: Miles Davis of Avaya Canada

February 11, 2021 Robert Dutt Comments Off

Avaya Canada channel chief Miles Davis discusses how the vendor and its partners transformed in 2020 and provides a preview of what’s to come in 2021 in this edition of the ChannelBuzz.ca Podcast.

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Powering an inclusive future with WebexOne

February 1, 2021 Cisco Canada Guest Blog Comments Off

Laura Drummond of Cisco Canada reviews the announcements and developments out of the company’s WebexOne event, which capped a year that redefined the role of collaboration tools in business and society alike..

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Citrix study suggests work-from-home shift will be enduring

July 13, 2020 Robert Dutt Comments Off

Research commissioned by the software vendor show many who moved to working from home in reaction to COVID-19 will stay there, and that that digital transformation has been accelerated in response to the pandemic. What does this mean for solution providers?

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6 big predictions for the contact center post COVID-19

July 7, 2020 Avaya Guest Blog Comments Off

Avaya Canada’s David Robertson has six big predictions for how the contact center will look after COVID-19 — more consultative, more browsers, more collaboration, and more subscriptions for solution providers.

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Why UCaaS, and why now: Benefits, insights, and examples

June 30, 2020 Guest Poster Comments Off

Avaya Canada channel leader Miles Davis with some thoughts on why the time for UCaaS is now.

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Cisco Webex touts AI, security and management gains as usage spikes

June 22, 2020 Robert Dutt Comments Off

Cisco’s new Webex Control Hub will provide tools partners can use to upsell the collaboration platform, which has seen an explosion in usage as more businesses formalize remote work plans for the present and the future.

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Cisco highlights interoperability in growing collaboration portfolio

November 13, 2019 Robert Dutt Comments Off

Cisco cites interoperability with rival Microsoft and a new contact centre option as key elements to growing partner opportunities around its collaboration portfolio.

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Cisco debuts “cognitive collaboration,” pledges interoperability focus

June 13, 2019 Robert Dutt Comments Off

Cisco will add social graphing and contextual information about meeting attendees to its collaboration tools and outlines plans to make its collaboration tools integrate well with its competitors and peers.

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