Avaya Canada channel chief Miles Davis discusses how the vendor and its partners transformed in 2020 and provides a preview of what’s to come in 2021 in this edition of the ChannelBuzz.ca Podcast.
Laura Drummond of Cisco Canada reviews the announcements and developments out of the company’s WebexOne event, which capped a year that redefined the role of collaboration tools in business and society alike..
Research commissioned by the software vendor show many who moved to working from home in reaction to COVID-19 will stay there, and that that digital transformation has been accelerated in response to the pandemic. What does this mean for solution providers?
Avaya Canada’s David Robertson has six big predictions for how the contact center will look after COVID-19 — more consultative, more browsers, more collaboration, and more subscriptions for solution providers.
Cisco’s new Webex Control Hub will provide tools partners can use to upsell the collaboration platform, which has seen an explosion in usage as more businesses formalize remote work plans for the present and the future.
Cisco cites interoperability with rival Microsoft and a new contact centre option as key elements to growing partner opportunities around its collaboration portfolio.
Cisco will add social graphing and contextual information about meeting attendees to its collaboration tools and outlines plans to make its collaboration tools integrate well with its competitors and peers.
Canada is one of the countries where Unify pledges to be 100 per cent channel within twelve months – which will mean they will need to get distribution set up here.
ShoreTel says the new virtualized router will let their VARs be more aggressive in small 5-15 unit mobile deployments, because eliminating the router cost for a 10 unit deployment cuts the initial investment in getting 10 users live by two thirds.