PSA

Tigerpaw, AVG further strengthen relationship with Service Desk Connector integration

July 15, 2015 Mark Cox Comments Off

AVG, which through Level Platforms has a long and strong relationship with Tigerpaw, has completed the first RMM integration to Tigerpaw’s new Web-based API. More Tigerpaw integrations, many of them net-new, are on the way.

PSA provider Vorex stresses simplicity in Winter 2015 release

March 12, 2015 Mark Cox Comments Off

Brand new features include Outlook Calendar integration and Quickbooks Online integration, with integration of more accounting software on the roadmap.

Cloud PSA software provider Vorex signs first RMM vendor alliance with Naverisk

February 12, 2015 Mark Cox Comments Off

Vorex is broadening out from a direct sales model to enlisting a channel, signing up MSPs and VARs directly, and launching the first of what they intend will be multiple partnerships with RMM vendors.

Matt Urmston, director of product management at Storagecraft

Storagecraft doubles down on management

September 15, 2014 Robert Dutt Comments Off

With its own control platform built out, and new hooks into key RMM vendors, Storagecraft is focused on management as it looks to larger customers.

Vistara is extending a lifeline to PacketTrap customers.

Vistara Extends Lifeline for PacketTrap Users

September 25, 2013 Robert Dutt Comments Off

Vistara offers a promotional deal to MSPs left in the cold when Dell shut down PacketTrap, but switching platforms can be a challenge for MSPs.

Alistair Forbes, general manager of GFI MAX Business Unit

GFI MAX Boasts 8,000 MSPs Now in Network

September 13, 2013 Larry Walsh (Channelnomics) Comments Off

As the managed services segment is undergoing consolidation and change, GFI MAX is boasting gains in the number of MSPs using its RMM platform.

Luke Walling, vice president of SMB sales and operations for North America at AVG.

AVG Offers Buyout Program to PacketTrap MSPs

August 26, 2013 Robert Dutt Comments Off

AVG will allow MSPs using Dell’s discontinued PacketTrap RMM product to use Managed Workplace free for up to a year and offer switchers priority support.