GMS Live Expert will provide Kaseya’s MSPs access to their help desk services, in a deal that covers Kaseya’s main VSA platform, as well as their BMS PSA offering and NOC operations.
Following last year’s creation of a partner program, Duo has created another program specifically for MSPs.
Richard Delahaye of Intronis offers five tips any MSP can use to find, and keep, the right customers.
Malta-based Altaro simultaneously announced the version 7 of their VM Backup, which was originally a Hyper-V backup solution, but has also supported VMware environments since Version 6.
The new Tigerpaw integration is not just aimed at allowing their present MSPs to add a managed print services capability, but at reaching out to office equipment dealers who need to diversify their businesses to survive.
BitTitan adds new functionality around processes for delivering products and services, defining, creating and protecting new IP, and better managing employees’ time.
iboss extends its established cloud architecture into a new distributed gateway, which is aimed at the hybrid cloud market.
Client onboarding onto the CloudJumper Workspace-as-a-service platform has been manual and time consuming in the past. This solution is designed to eliminate that, and is free for MSPs to use.
Intronis’ Neal Bradbury on how managed service providers can make the most of their clients’ need for managed backup services.
Expansion into Canada is among the objectives from the new cash infusion from Reduxio’s Series C funding.
The enhanced integration introduces self healing tickets, and also makes Storage Guardian the first ConnectWise ecosystem partner that can be accessed directly from ConnectWise software, which in turn makes things easier for MSPs.
SupportBots launched a free trial period in February so MSPs can test them and provide feedback. For now, their main functionality is booking customers with available technicians, but the plan is to eventually do much more than that.
Chris Crellin of Intronis MSP Solutions by Baracuda offers up five ways for MSPs to provide much-needed education to their clients on the topic of ransomware.
Carl Watene of Jive Canada on the company’s partnering strategy, and why MSPs should be giving UCaaS a second look.
At the company’s PartnerWorld event, IBM CEO Gini Rometty outlines the three platforms of the company’s architecture for supporting business decisions.
Webroot SecureAnywhere DNS Protection is aimed at the SMB MSP market, while Webroot FlowScape Analytics is more for MSSPs and Webroot BrightCloud Streaming Malware Detection is primarily an OEM play.
Datto makes a play for the cloud networking managed services market, which it says is full of enterprise-focused offerings that have ill-served MSPs and aren’t well suited to the SMB market.
Igloo, which makes a cloud-based SaaS solution that includes Intranets within a broad array of collaboration and other business apps, presently has no partners in North America. Now, however, having piloted a partner program in other geos last year, they are looking to change that.
While Plantronics Manager Pro originally had only an Asset Analysis analytics capability, the new version adds Usage Analysis, Conversation Analysis and Acoustic Analysis.
Xirrus added CommandCenter to the Xirrus Management System for MSPs last March to make the provisioning process quicker, and now has augmented it further.
