MSPs

Managed Services

Passportal unveils new integration with Datto RMM and expanded one with Autotask PSA

June 25, 2018 Mark Cox Comments Off on Passportal unveils new integration with Datto RMM and expanded one with Autotask PSA
Passportal, which just copped the Best Revenue Opportunity award from MSPs at the Datto18 show, sees the merged Datto-Autotask entity as a great Passportal opportunity.

Jimmy Puckett and David Wilkeson, developers of MySlice
Managed Services

ConnectWise announces first Tech Tank winners

June 20, 2018 Robert Dutt Comments Off on ConnectWise announces first Tech Tank winners
A proof of concept for a tool to automate commissions and bonuses in ConnectWise takes the vendor’s first prize for developing new solutions and integrations.

Managed Services

Continuum expands RMM differentiation and appeals to broader MSP base with CARVIR acquisition

June 18, 2018 Mark Cox Comments Off on Continuum expands RMM differentiation and appeals to broader MSP base with CARVIR acquisition
Late last year, Continuum decided to supplement the endpoint security embedded in their core suite with a new security unit, and new service offerings, which became available in April. The CARVIR acquisition accelerates that initiative significantly.

Managed Services

Atera introduces live chat to strengthen MSP-customer connections

June 13, 2018 Mark Cox Comments Off on Atera introduces live chat to strengthen MSP-customer connections
The new live chat capability in the Atera joint RMM-PSA solution provides a faster and more efficient way than email to resolve customer issues in real time.

Backup

Rubrik emphasizes new hybrid cloud capabilities with Rubrik Alta 4.2 release

June 13, 2018 Mark Cox Comments Off on Rubrik emphasizes new hybrid cloud capabilities with Rubrik Alta 4.2 release
New cloud native capabilities will have particular value for Rubrik channel partners, who will be able to offer customers more strategic services rather than providing tactical implementation.

Backup

Commvault sees GDPR benefits in latest extension of Office 365 capabilities

May 30, 2018 Mark Cox Comments Off on Commvault sees GDPR benefits in latest extension of Office 365 capabilities
Commvault is positioning both their Office 365 integration and their new Sensitive Data Governance offering as logical solutions to the issues created by the growing intersection of data protection and compliance.

Distribution

Pax8 adds unique Symantec Endpoint Protection Mobile solution to line card

May 25, 2018 Mark Cox Comments Off on Pax8 adds unique Symantec Endpoint Protection Mobile solution to line card
Symantec Endpoint Protection, which utilizes the technology Symantec acquired with Skycure last year, provides a differentiated offering for MSP line cards that detects and illustrates mobile threats to end users.

Cloud

Pivot3 fills out HCI cloud strategy for partners by adding new capabilities, plus Azure and Google support

May 22, 2018 Mark Cox Comments Off on Pivot3 fills out HCI cloud strategy for partners by adding new capabilities, plus Azure and Google support
Pivot3 is stressing that while other HCI vendors have intelligent hybrid cloud strategies, they have one that is in production today.

Backup

INFINIDAT comes to first VeeamON with new solution set and new Veeam integration

May 15, 2018 Mark Cox Comments Off on INFINIDAT comes to first VeeamON with new solution set and new Veeam integration
INFINIDAT and Veeam come originally from different segments of the market, but have partnered around an enterprise play, and INFINIDAT is looking to enlist some of Veeam’s top solution providers to increase their own ranks of ‘go-to’ partners.

Cloud

New Pax8 BI tool Stax extends simplicity, visibility and cross-sell capability to MSPs

May 7, 2018 Mark Cox Comments Off on New Pax8 BI tool Stax extends simplicity, visibility and cross-sell capability to MSPs
Stax automates the process of identifying gaps in MSP customer solution stacks, recommends offerings which can fill these voids, and provides the MSP with assistance and collateral to sell them.