Crushbank Insights uses Watson to glean emotion and sentiment analysis from help desk tickets, to provide information about how the tickets are being handled, for specific clients, and by individual engineers.
While Splunk Enterprise 8.0 delivers manageability at scale, Splunk Data Fabric Search provides the ability to search humungous data sets, including ones outside Splunk in stores like AWS and Hadoop. Data Steam Processor will also speed up analysis by doing it in a stream in motion, before it gets to a Splunk Index.
The key theme stressed by Vella, in his first presentation at the company’s big customer event since replacing the founder and longtime CEO this year, is that Information Builders is committed to redesigning processes that allow for true scalability by ensuring data is trusted, so that tools will actually be used.
The Lenovo event in Orlando highlighted an intelligent enterprise transformation theme with show floor demos around this integration for both travel planning and IoT Smart warehouse management. Lenovo expects to see partner pickup from smaller vertically-focused boutique firms as well as larger integrators.