Lenovo, which is in attendance at the Intel Innovation 2023 event here in San Jose, made a very significant announcement of their own, beefing up their AI portfolio on multiple fronts at an event where AI was centre stage.
Managed Services
Artificial Intelligence, Managed Services
Nine Minds introduces Generative AI-driven ticket resolution for MSPs
by Mark Cox •
The solution, Octavia, is in the early stages of beta, and will eventually launch with both a full featured enterprise version and a free version which will not have all of the enterprise features.
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Distribution, Managed Services, Security
Netsurion signs on with Radius Channels to drive their business with unique distribution model
by Mark Cox •
Netsurion has been around for many years, but this is the first distribution deal for the MDR provider, and they chose a new company with a white glove model whose founder has already succeeded in distribution with the same model.
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Channel Programs, Managed Services
Veritas reworks and formalizes partner program for MSPs
by Mark Cox •
Veritas has updated their traditional services program, but now they have modernized it to give partners more options than in the past.
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Artificial Intelligence, Big Data, Managed Services
CrushBank adds new Generative AI capabilities to their knowledge management platform
by Mark Cox •
CrushBank continues its evolution beyond an AI-powered search platform with the addition of new Generative AI capabilities to their platform.
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Cloud, Managed Services, Networking
AppDirect acquires ADCom Solutions to add their NOC and VEEUE platforms to channel catalogue
by Mark Cox •
AppDirect makes another significant deal, leveraging their omnichannel Go-to-Market capabilities to bring another significant player onboard, and expand the solutions available to their technology advisor channel to sell.
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Managed Services, Security
SaaS Alerts releases Fortify tool to improve Microsoft’s secure scores for MSPs
by Mark Cox •
Fortify, which is now part of Saas Alerts’ Manage module, lets MSPs improve their customers’ Microsoft secure scores and overall security posture, and saves them much time by allowing hordes of clients to properly configure their systems with a single click.
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Cloud, Managed Services, Networking
Auvik begins broadening out of portfolio with new SaaS Management Software
by Mark Cox •
Auvik moves beyond their long-time laser focus on network management software with a complementary SaaS management solution that uses technology from last year’s acquisition of Saaslio.
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Channel Programs, Cloud, Managed Services, Networking
Network monitoring firm Auvik launches first partner program
by Mark Cox •
Auvik previously sold to MSPs, who in turn sold to their customers, so a partner program was not critical, but they now sell through MSPs as well, and through other types of reseller partners.
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Managed Services, Security
SonicWall launches new monthly firewall managed security services bundles for MSSPs and MSPs
by Mark Cox •
SonicWall leverages their new firewall-as-a-service capability to put together three bundles around it, aimed at MSSPs and MSPs who meet revenue and training requirements.
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Channel Programs, Managed Services, Security
Hyperautomation startup Torq launches first partner program with high rewards tied to delivering customer satisfaction
by Mark Cox •
Torq’s technology was designed to provide a better alternative to the SOARs in the marketplace today, and while to date they have sold in the Fortune 500, they are looking to the channel to broaden that out.
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Backup, Managed Services, Partnerships
Kaseya buying Datto leads to new Axcient-ConnectWise partnership around a co-managed backup service
by Mark Cox •
The new partnership was consciously designed as a replacement for the key role Datto has played with ConnectWise, which became far less attractive after Datto was acquired by ConnectWise’s largest competitor.
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Channel Communities, Managed Services, Security
CompTIA signs on GRC specialist FortMesa to strengthen new CompTIA Cybersecurity Trustmark program
by Mark Cox •
CompTIA launched this new program in December, and FortMesa will help MSPs to take advantage of the growing compliance market by leading them through the assessment and certification processes.
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Managed Services, Networking, Security
CYTRACOM adds new security features to MSP-centric ControlOne platform
by Mark Cox •
An integration with Azure Active Directory, which will soon be followed by other identity options, provides users with a passwordless experience which is always on, so can’t be avoided by the end user.
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Managed Services, Security, Small Business
Trend Micro’s SMB Sales Manager Tammy Allen confronts challenges in Canada
by Mark Cox •
Trend Micro’s Canadian sales manager for SMBs and MSP discusses the challenges these kinds of partners face, and what Trend is doing to assist them.
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Managed Services, Security
Adlumin unveils enhancements to their Security Operations Platform
by Mark Cox •
MDR is just one of eight features in the Adlumin platform, which goes to market entirely through channel partners, initially VARs and SIs, and more recently, MSPs.
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Computers, Managed Services, Printing and Imaging, Unified Communications
HP announces changes to services strategy
by Mark Cox •
With services becoming an even more massive opportunity, HP is making a series of changes designed to make it easier for partners to work with HP around the services play, which will include simplification to significantly reduce the number of SKUs.
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Channel Programs, Managed Services, Security
Lacework announces new MSP partner program component as part of enhancements to Lacework Partner Program
by Mark Cox •
Lacework has also added three new components to the program. Capture the Flag, a fairly complex enablement tool illustrating how the Lacework CNAPP works, and complimentary Cloud Security Assessments have already been used by some partners, and are formally being announced in the program. New post-sale services are in the process of development.
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Channel Programs, Managed Services, Security
New entry level tier a highlight of new Netsurion partner program
by Mark Cox •
Netsurion’s channel in the past has been overwhelmingly MSPs, but the new Netsurion Npower Partner Program is also making a push for VARs, who the company hopes will become committed Netsurion partners as they gradually expand their business into managed services.
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Computers, Managed Services, Partnerships, Security
Dell becomes CrowdStrike’s only PC OEM with new partnership agreement
by Mark Cox •
Dell’s exclusive deal will see it make CrowdStrike’s Falcon platform available to customers though multiple routes to market, and has led CrowdStrike to conclude that even a well-established company like themselves has much to gain from the partnership.
