The Waterloo, Ont.-based company is adding MDR, cyber warranty, and a new platform to improve the business experience for its managed service provider customers.
Managed Services, Security
OpenText updates Secure Cloud for MSPs
by Robert Dutt •
Managed Services
Managed Services
Hornetsecurity introduces highly differentiated 365 Multi-Tenant Manager
by Mark Cox •
Hornetsecurity looks to entice MSPs looking to consolidate the number of tools they work with, offering a new suite to hep manage all of their Microsoft 365 subscribers.
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Managed Services
Gradient MSP announces select availability of SaaS solution StackTracker
by Mark Cox •
StackTracker is the latest MSP Business Management offering from Calgary based Gradient MSP, building on their earlier solutions around Data Hygiene, Billing, and Alerts, and adding many new integrated tools to help MSPs better run their business.
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Managed Services, Security
Saas Alerts releases alarming report on application security trends and announces new partnership
by Mark Cox •
The partnership is with MSP-focused cyber insurance provider FifthWall Solutions, to provide cyberinsurance for VARs and their customers.
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Artificial Intelligence, Digital Signage, Distribution, Managed Services
D&H Distributing seeing strong new opportunities in evolving tech economy
by Mark Cox •
Rapidly growing opportunities in AI are part of the reason for success in the last year and hope in the next, but more traditional areas like SMB and MSPs have also been doing well.
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Managed Services, Security
SonicWall moves into MDR market with 24/7 SOC
by Mark Cox •
SonicWall had an EDR solution before, which is now part of the MDR solution, with the MDR coming primarily through the acquisition three months ago of MMSP solutions provider Solutions Granted Inc
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Channel Programs, Managed Services, Security
IGEL launches first MSP partner program
by Mark Cox •
The new program is the first IGEL has offered specifically for MSPs, and has features like partners having complete control of SLAs in any form that they want.
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Distribution, Managed Services, Security
Trend Micro looks to strengthen MSP business with new Pax8 distribution deal
by Mark Cox •
Trend Micro already has a strong distribution network, but they think the MSP part of it could use some beefing up, and think that Pax8 is the ideal partner to do that for them.
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Managed Services, Security
SaaS Alerts unveils App Wizard to extend SaaS application protection beyond core solutions
by Mark Cox •
The number of SaaS applications that can be integrated is still limited however, because many apps lack the necessary security logs, so the company has also initiated an industry-wide “I want my SaaS alerts” campaign to encourage software vendors to include security log data in their APIs.
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Managed Services, Networking, Security
Cybersecurity vendor Lumu releases Lumu for MSPs Lite
by Mark Cox •
Lumu, which illuminates threats and isolates confirmed instances of compromise on the network, launched an MSP version of their platform in 2021, and now has introduced a free version supporting a limited number of customers and endpoints.
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Artificial Intelligence, Data Management, Managed Services
Moovila sees strong opportunity for MSPs with their automated project and resource management solution
by Mark Cox •
Moovila showed off their automated Perfect Project solution at the recent IT Nation Connect event, offering MSPs a project management solution that overcomes the traditional limitations of such solutions that require significant human intervention.
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Managed Services, Security
Impending enforcement of DMARC regulation in February opens up strong MSP opportunity
by Mark Cox •
The DMARC email protocol, highly effective against spoofing, will be implemented by big service providers in February, and with very few MSPs using it today, EasyDMARC sees it as a great opportunity for MSPs, so much so that they are ramping up MSP presence in their Go-to-Market model.
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Hardware, Internet of Things, Managed Services
Schneider Electric emphasizes value of new ConnectWise integration with their Ecostruxure solution at IT Nation
by Mark Cox •
This integration, the first of several Schneider Electric has planned, was soft launched in the spring, but the real push to get partners to see its value came at the recent IT Nation event.
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Artificial Intelligence, Managed Services
ConnectWise highlights Robotic Process Automation within the evolution of their Asio platform
by Mark Cox •
ConnectWise thinks adding ConnectWise RPA to Asio will be a really big deal, although they also announced a new Asio workflow automation capability, and 18 new Asio services.
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Artificial Intelligence, Managed Services
ConnectWise creates Generative AI-based companion for technology providers with ConnectWise Sidekick
by Mark Cox •
Sidekick is a bot that is currently available for ConnectWise PSA, although the number of solutions supported will expand over time, providing much stronger AI capabilities than ConnectWise was able to offer before.
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Managed Services
ConnectWise gives some love to Automate, and addresses end-of-life rumours
by Mark Cox •
ConnectWise also announced that the Automation Nation event will return to the ConnectWise calendar in early 2024.
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Managed Services, Training
IT by Design brings message around need for impactful training for MSPs to IT Nation event
by Mark Cox •
IT by Design is a Master MSP that changed their focus to be around coaching and training, dealing with MSP-specific leadership issues and how to address them effectively for both transformational and transactional leaders.
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Managed Services, Security
Liongard partners with Cork to add Cork’s cyber warranty protection to their services
by Mark Cox •
Both companies see Cork’s focus on loss control when a cyberattack takes place as highly complementary to Liongard’s Configuration Change Detection and Response services, and they are offering a discount to MSPs who sell both solutions.
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Managed Services, Security
Cyber assurance vendor Cork launches Early Access Program for Canadian MSPs
by Mark Cox •
While cyber insurance policies offered by RMM/PSA providers or MSP-focused vendors have grown in number in the last several years, Cork believes the way their offering works is distinct and superior.
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Managed Services
Cisco-sponsored study shows managed services still on the rise
by Robert Dutt •
Canadian MSPs seeing growth of 8.3 percent this year, with demand for more cybersecurity managed services leading the demand charge.
