The new Kaspersky integration follows up last year’s successful integration with the other SolarWinds platform, N-central, and is part of an increased focus by Kaspersky on the RMM/PSA space to expand their MSP business.
Dark Cubed pivoted their offering in the last year to focus on selling to smaller business through an MSP channel, with an emphasis on simplicity and cost appropriate for this market.
Pulseway’s new Custom Third Party Software Patching lets MSPs partners get same day patch management capability for software that is not in Pulseway’s library of supported titles.
Ninja started up several years back with a focus on being able to do business with and a client base heavily weighted to little MSPs. Since then the market has changed significantly, and the way Ninja is addressing it has changed as well.
Craig Stilwell, who runs the new SMB and Consumer unit at OpenText, talks with ChannelBuzz about OpenText’s strategy to make its new acquisition a successful one.
BitTitan talks with ChannelBuzz about their M&A strategy, what types of companies might be on their radar, and why they are confident that they can turn the right underperformer around.
The enhancements to SolarWinds N-central stress similar themes as SolarWinds RMM and Passportal solutions, as SolarWinds MSP continues to harmonize products that came in through multiple acquisitions together with the broader SolarWinds strategy.
Sophos also announces expanded RMM/PSA integrations with Datto, Kaseya and ConnectWise
Rodney Foreman, Cobalt Iron’s chief revenue officer, emphasizes that the unique nature of the company’s SaaS model in enterprise data protection allows them to offer significantly higher margins than competitors.
Pulseway expects strong MSP support for their new cloud backup option, which has different pricing for workstations and servers, and is fully integrated into the RMM for maximum ease of use.
IT Glue was the overwhelming choice of Netsurion partners for the first EventTracker integration.
Barracuda’s integration of Barracuda Content Shield into the Managed Workplace RMM platform it acquired earlier the year is slated to be the first of many, as Barracuda looks to make the platform a power in the MSP space.
The new capability lets MSP techs use phones and tablets for all but the most heavy duty tasks, through a built-in feature in both the iOS and Android mobile apps.
Cisco introduces a trio of managed services that it will sell through partners as it aims to make that part of its business more like the rest of its business when it comes to working with the channel.
Invarosoft believes that their app-focused tool for enhancing MSP support is so fundamentally different from competitors that it constitutes a new channel of its own. The addition of new AI-based bots is designed to save time, reduce the number of tickets, and improve user experience.
Avast is about to roll out a program for MSSPs in North America, which they discussed while exhibiting at the recent IT Connect event.
Crushbank Insights uses Watson to glean emotion and sentiment analysis from help desk tickets, to provide information about how the tickets are being handled, for specific clients, and by individual engineers.
Quickpass is focused on Active Directory and Office 365, just entered into a major product integration with IT Glue, and launched their first PSA integration with ConnectWise.
The idea is to provide an open source SOAR that will stop the present practice of doing threat intelligence in isolation, and the plan is to have its initial iteration live by January 1.
Warranty Master CEO Dan Wensley emphasized the important of a more proactive delivery model for MSPs at the IT Nation Connect event, so that they can make more money from the product, as their best-in-class partners do.
