Managed Services

Managed Services

Scale out block storage vendor StorPool makes major move into MSP market

March 29, 2022 Mark Cox Comments Off on Scale out block storage vendor StorPool makes major move into MSP market
StorPool has customized its software to make it easy for MSPs to build their own highly efficient Tier One storage platform, or to build private clouds for customers that can run mission-critical workloads.

Managed Services

Kaseya rebadges Compliance Manager as Compliance Manager GRC to reflect new governance and risk management capabilities

March 9, 2022 Mark Cox Comments Off on Kaseya rebadges Compliance Manager as Compliance Manager GRC to reflect new governance and risk management capabilities
Kaseya adds governance and risk features to take advantage of what they see as a great growth opportunity for GRC in the SMB space, which can ideally be taken to market through MSPs

Managed Services

NinjaOne launches General Availability of new ticketing capability

March 8, 2022 Mark Cox Comments Off on NinjaOne launches General Availability of new ticketing capability
NinjaOne is a relative latecomer to the Ticketing market, but they believe their high levels of automation in particular will make their customers prefer it over existing options.

Managed Services

CrowdStrike integrates identity threat protection solution into their MDR to provide industry’s first managed identity protection solution

March 2, 2022 Mark Cox Comments Off on CrowdStrike integrates identity threat protection solution into their MDR to provide industry’s first managed identity protection solution
CrowdStrike has integrated their standalone Falcon Identity Threat Protection into their Falcon Complete MDR offering, and expects that the combination of Falcon Complete’s market strength plus customer demand for an identity service no one else yet offers will drive their identity solution to a market leadership position.

Channel Programs

Difenda pivots to channel first strategy with channel program launch and appointment of Juliana Zaremba as strategic partnerships director

February 23, 2022 Mark Cox Comments Off on Difenda pivots to channel first strategy with channel program launch and appointment of Juliana Zaremba as strategic partnerships director
Difenda is expanding its channel to bring their Difenda Shield powered by Microsoft in front of more customers, and so is looking to use the new program to selectively add quality partners.

Channel Programs

MDR provider Red Canary to expand support for partner models with new partner program

February 15, 2022 Mark Cox Comments Off on MDR provider Red Canary to expand support for partner models with new partner program
Red Canary has typically worked with Incident Response partners in the past, but the new Red Canary Partner Connect Program also provides support, using a common framework, for MSPs, Solution Providers; Technology Partners, and Insurance and Risk partners.

Managed Services

Gradient MSP unveils new open Synthesize platform to simplify vendor integrations for MSPs, channel vendors and PSAs

February 14, 2022 Mark Cox Comments Off on Gradient MSP unveils new open Synthesize platform to simplify vendor integrations for MSPs, channel vendors and PSAs
Synthesize makes Gradient MSP a platform player, and is designed to reconcile everything-as-a-service faster and easier, beginning with Gradient’s existing Billing automated billing reconciliation service.

Renée Bergeron, senior vice president of global cloud at Ingram Micro
Cloud

AppDirect deepens Canadian presence with ITCloud.ca acquisition

February 11, 2022 Mark Cox Comments Off on AppDirect deepens Canadian presence with ITCloud.ca acquisition
AppDirect is already strong in Canada, and in Quebec, which was ITCloud.ca’s original base before it established a national presence, but AppDirect plans to expand in Canada further, and wants to build ITCloud.ca, which will retain its brand, into Canada’s largest provider of cloud services.

Field Effect Sponsored Content

New Year’s Podcast Series: Toby Nangle of Field Effect

February 8, 2022 Robert Dutt Comments Off on New Year’s Podcast Series: Toby Nangle of Field Effect
Field Effect’s global channel leader shares the results of year one of its partner program and offers hints on what’s to come as it continues to grow this year.

Backup

Unitrends unveils small form factor ION appliances aimed at small offices and client sites

February 2, 2022 Mark Cox Comments Off on Unitrends unveils small form factor ION appliances aimed at small offices and client sites
While the ION and the ION+ small tower model are mainly aimed at MSPs, Unitrends also expects some VAR business aimed at specific customer use cases.