Tag Archive for Salesforce

FinancialForce drives ‘everything as a service’ model deeper with Spring 2018 release

The latest release of the FinancialForce suite also strengthens predictable services capabilities in their PSA offering, and further improves forecasting with additional Salesforce Einstein integration.

Rubrik introduces complementary Polaris SaaS platform that creates unified system of record

Rubrik Polaris is a separate SaaS platform that provides a new turnkey offering that partners can offer to their existing install base, and which should itself generate new sales of entire Rubrik systems among compliance-minded customers.

Salesforce unveils Service Cloud Essentials for small business, enhances Sales Cloud Essentials

Salesforce adds a second Essentials cloud, and improves the original introduced last fall, although at this point in time, Essentials is still a marginal channel play, since the focus has been on improving the offering rather than broadening the go-to-market.

Vena adds Revenue Performance Management to portfolio

Vena expands beyond its corporate performance management software base with a new offering that addresses a key customer pain point, and which the company believes will significantly increase their bottom line.

myTrailhead platform delights Salesforce partners at Dreamforce

While Trailhead was created in 2014 specifically to teach Salesforce skills in a gamified manner, myTrailhead, scheduled to be available in 2018, is envisioned as becoming a tool to impart all corporate learning.

Avaya, Salesforce expand relationship with enhanced Service Cloud-Oceana integration

This extension of the Avaya-Salesforce relationship provides a complete omni-channel integration between the customer engagement and CRM platforms. The companies plan to develop the relationship further, into areas like the Internet of Things.

Salesforce offers CRM for very small businesses with Salesforce Essentials

Priced at $25 per user per month, Salesforce Essentials contains core CRM components like Einstein Artificial AI to help customers work smarter, and includes the Salesforce Trailhead online learning environment to make their experience easier.

Salesforce, Google extend partnership with multi-faceted collaboration

Salesforce and Google have announced a major extension to their existing partnership, which will see much deeper integrations. It will not, however, place Google in a preferred position above AWS as a public cloud provider. “This is the best of both worlds for our mutual customers,” said Ryan Aytay, EVP Business Development and Strategic Accounts…

What’s new at Dreamforce 2017? Upgrading existing services

Salesforce’s general managers discuss the innovations in their areas being announced at this year’s Dreamforce, and emphasize how they follow a common theme of allowing greater accessibility and customization capability.

Salesforce launches completely redesigned AppExchange

Salesforce unveils its new marketplace in tandem with IDC’s updated data on the growing impact of AppExchange apps and their contribution to the growing revenues generated by the ecosystem.

WhiteHat Security remakes channel program to remove barriers to partner profitability

Changes include a new discounting and margin system, more flexible contracts, and a much improved deal registration process that is now within the WhiteHat partner portal.

New eFolder CEO Matt Nachtrab lays out strategy to take company to the next level

LabTech’s founder has an ambitious agenda, which involves improving the synergy of eFolder’s products, having a more systematic strategy around RMM and PSA integrations, and making eFolder the acknowledged technology leader in their space.

Salesforce to target 20-30 cloud partners with new $50 million Salesforce Ventures fund

A pair of announcements creates both a new fund to stimulate Salesforce cloud consultant partners, and a new programmatic initiative to work with this group and provide further assistance like MDF funding.

Salesforce kicks off the Year of Einstein

Salesforce highlighted that Einstein, featured at last fall’s Dreamforce, is part of the new spring release, and is in the hands of customers. They also announced a new partnership with IBM that unites IBM’s Watson with Einstein.