RMM

The Buzz...

[ July 22, 2026 ] Michelle Biase on what HP Canada learned from a year of seeding AI PCs to partners In The Channel
[ July 21, 2026 ] Mark Sutor on Trust X Alliance in the AI age: The original distributor as platform In The Channel
[ July 21, 2026 ] The Buzz: TD SYNNEX names Chris Fabes in Canada, Huntress flags Azure CLI password spray attacks, and MSSP retention moves beyond salary Podcasts
[ July 16, 2026 ] Exclusive Networks’ Carrie Hopkins on building specialist distribution in Canada and what Ignition means for partners In The Channel
[ July 16, 2026 ] The Buzz: OpenAI launches partner network, Carbon60 makes the MSP 501, and RecordPoint goes channel-first Podcasts

Vistara is extending a lifeline to PacketTrap customers.

Vistara Extends Lifeline for PacketTrap Users

September 25, 2013 Robert Dutt Comments Off

Vistara offers a promotional deal to MSPs left in the cold when Dell shut down PacketTrap, but switching platforms can be a challenge for MSPs.

Alistair Forbes, general manager of GFI MAX Business Unit

GFI MAX Boasts 8,000 MSPs Now in Network

September 13, 2013 Larry Walsh (Channelnomics) Comments Off

As the managed services segment is undergoing consolidation and change, GFI MAX is boasting gains in the number of MSPs using its RMM platform.

Luke Walling, vice president of SMB sales and operations for North America at AVG.

AVG Offers Buyout Program to PacketTrap MSPs

August 26, 2013 Robert Dutt Comments Off

AVG will allow MSPs using Dell’s discontinued PacketTrap RMM product to use Managed Workplace free for up to a year and offer switchers priority support.

There can be an upside and a downside for managed services vendors

The Economic Reality of Managed Services

August 13, 2013 Larry Walsh (Channelnomics) Comments Off

Managed services are very lucrative for solution providers, but recent moves in the RMM space show how limited the market can be for MSP tool providers.