RMM

Cloud

New Kaseya CEO Voccola pledges new customer commitment initiative

July 8, 2015 Mark Cox Comments Off on New Kaseya CEO Voccola pledges new customer commitment initiative
Fred Voccola who has an extensive background in software and IT infrastructure companies, is the new CEO, and he pledges commitment to both customers and channel partners, which will make Kaseya well-loved in the industry.

Managed Services

Waterloo’s Auvik Networks entering RMM market with MSP Edition

June 4, 2015 Mark Cox Comments Off on Waterloo’s Auvik Networks entering RMM market with MSP Edition
The Canadian cloud-based network management software provider has modified its software to produce a version for the MSP market that has some pluses it believes are missing from the market now. The plan is to sell it direct for a while to establish proof of concept while they work on building a proper channel program.

Cloud

Internet of Things has strong potential for Canadian MSPs: AVG

October 24, 2014 Mark Cox Comments Off on Internet of Things has strong potential for Canadian MSPs: AVG
AVG’s commercial market strategy is now based around MSPs, who the company thinks are well positioned to handle the additional management tasks that the Internet of Things is bringing.

Matt Urmston, director of product management at Storagecraft
Managed Services

Storagecraft doubles down on management

September 15, 2014 Robert Dutt Comments Off on Storagecraft doubles down on management
With its own control platform built out, and new hooks into key RMM vendors, Storagecraft is focused on management as it looks to larger customers.

Autotask CEO Mark Cattini
Managed Services

After long-simmering rumors, Autotask acquired

June 10, 2014 Larry Walsh (Channelnomics) Comments Off on After long-simmering rumors, Autotask acquired
Autotask acquired by private equity firm Vista Equity Partners for an undisclosed price, making it the latest shakeup in the managed services segment.

Datto's Rob Rae, whose post on channel-friendly status preceded this article.
Channel Programs

No easy way to define ‘channel-friendly’

March 18, 2014 Larry Walsh (Channelnomics) Comments Off on No easy way to define ‘channel-friendly’
Can a vendor be channel-friendly and still sell direct? The true meaning of ‘channel-friendly’ isn’t cut and dry.

Training

New Tools to Amp Up IT Sales

December 10, 2013 Chris Gonsalves (Channelnomics) Comments Off on New Tools to Amp Up IT Sales
Partners need to attack emerging market opportunities quickly to gain competitive advantage, but their sales forces often aren’t up to the task.

Vistara is extending a lifeline to PacketTrap customers.
Featured Post

Vistara Extends Lifeline for PacketTrap Users

September 25, 2013 Robert Dutt Comments Off on Vistara Extends Lifeline for PacketTrap Users
Vistara offers a promotional deal to MSPs left in the cold when Dell shut down PacketTrap, but switching platforms can be a challenge for MSPs.

Alistair Forbes, general manager of GFI MAX Business Unit
Featured Post

GFI MAX Boasts 8,000 MSPs Now in Network

September 13, 2013 Larry Walsh (Channelnomics) Comments Off on GFI MAX Boasts 8,000 MSPs Now in Network
As the managed services segment is undergoing consolidation and change, GFI MAX is boasting gains in the number of MSPs using its RMM platform.

Luke Walling, vice president of SMB sales and operations for North America at AVG.
Featured Post

AVG Offers Buyout Program to PacketTrap MSPs

August 26, 2013 Robert Dutt Comments Off on AVG Offers Buyout Program to PacketTrap MSPs
AVG will allow MSPs using Dell’s discontinued PacketTrap RMM product to use Managed Workplace free for up to a year and offer switchers priority support.