Tag Archive for RMM

RMM/PSA provider Atera upgrades performance and release time with move to Microsoft Azure Service Fabric

Atera reworked their own platform to a microservices architecture to take advantage of the new platform, which also greatly improves their ability to work with Big Data.

IT Glue sends message to market by enhancing new ticket visibility in ConnectWise and Autotask integrations

The enhanced integrations, along with IT Glue’s new Open Platform Manifesto, are both designed to reassure the market that despite the company’s acquisition by Kaseya late last year, nothing has changed with respect to their commitment to working with all the PSA players in the industry, notwithstanding their being competitors of Kaseya.

Continuum launches Empower program to enable MSPs to build a cybersecurity practice

Empower provides a much more focused approach to the security sale than tools that Continuum has provided in the past, which includes a new assessment service to identify gaps in customer security, and dark web monitoring to show customers what has already been stolen from them.

Avast looks to Barracuda strategic partnership as first step in collaborations with RMM vendors

Barracuda will also resell Avast’s anti-virus solutions to their MSPs, which is a major extension of Avast’s go-to-market, and one they are looking to replicate with other RMMs. They are also planning a major solution announcement around RSA a month from now.

Barracuda acquires Managed Workplace from Avast and will resell Avast Antivirus

Barracuda and Avast announce a new partnership which adds the ability to resell Avast’s anti-virus solution to Barracuda’s own portfolio. Barracuda will actually acquire the Managed Workplace RMM business, which should be a better fit with their MSP business than it was at Avast. Barracuda also stated its commitment to retain the Managed Workplace presence in Ottawa, where it originally began as Level Platforms.

IT Glue founder Chris Day to exit as Kaseya acquires leader in market of IT documentation for MSPs

Kaseya will maintain Vancouver-based IT Glue as a standalone company to sell to its competitors, while also working closely to integrate its technology into the Kaseya Suite of offerings. Kaseya said IT Glue’s existing management team will guide operations in the wake of Day’s departure.

Malwarebytes looks to continue expansion from remediation into endpoint protection with MSP push

Malwarebytes announces a new partnership with Bask Technology, which both highlights their endpoint protection product, and is part of the company’s plan to significantly expand their presence in the SMB space going forward.

Webroot expands Continuum partnership around DNS filtering as they build out platform strategy

Webroot adds their DNS Protection at no cost for customers using Continuum Security Profile & Protect, as the companies extend their tight strategic relationship.

StorageCraft sees complex ConnectWise relationship as critical to both MSP and overall strategy

Unlike at the ConnectWise spring event, StorageCraft announced no new integrations at the fall event last week. The ConnectWise relationship remains critical to StorageCraft however, as they evolve their business models and practices to keep up with changes in the market.

Cylance looks to further boost rapidly growing MSP business with ConnectWise integration

Cylance has made their first partnership with an RMM vendor, integrating their two flagship products into ConnectWise Automate. They have plans to expand this ecosystem further.

SherWeb relaunches their Office 365 offer, announces new UCaaS offering

SherWeb’s first RMM integration, with ConnectWise, is scheduled to go live in Q1 of next year, a major step for the Cloud Services Provider, who previously had no direct integration with ConnectWise.

Eaton deepens MSP strategy with ConnectWise RMM integration

Power management vendor Eaton already has MSP partners, but until now, they had no integrations with RMM vendors. They have now finalized their first, with ConnectWise, and they are looking for more.

Auvik deepens network traffic visibility capability with Talaia acquisition

Auvik upgrades their AuvikFlow network traffic management tool with a technology that they say will further enhance network traffic visibility, and will be easier to develop going forward.

SolarWinds MSP head Pagliuca emphasizes spirit of partnership in Empower keynote

SolarWinds SVP and GM Pagliuca kicked off the company’s event in Scottsdale by emphasizing the centrality of partnership between the company and its MSP partners, while talking about what MSPs need to do to be successful and giving them some nuggets about new things they can expect this year.

Kaseya CEO Voccola explains importance and uniqueness of Rapidfire Tools acquisition

The acquisition immensely strengthens Kaseya’s compliance offerings, and they immediately announced a new compliance solution from the RapidFire technology, which was sufficiently important that they delayed announcement of the acquisition for two months, until the new product was ready.

ESET gears up in Managed Service Provider market

ESET has been in the MSP space for a while, but is now making a push to increase their presence there. They also indicated that they will shortly be releasing their first offering specifically built for the cloud.

Networking-focused RMM Auvik looks to repeat success with open ecosystem marketing event

Auvik has brought back a promo they ran last year, in collaboration with ten vendors in total, including competing RMMs. The low-cost program got a strong response last year, which the company is looking to replicate.

Mobile-first RMM Pulseway strengthens MSP services with IT Glue integration

Pulseway’s new integration adds an integration with a commonly-used IT documentation platform, that will improve MSPs’ ability to troubleshoot Pulseway, and make Pulseway a more attractive option for MSPs.

Passportal unveils new integration with Datto RMM and expanded one with Autotask PSA

Passportal, which just copped the Best Revenue Opportunity award from MSPs at the Datto18 show, sees the merged Datto-Autotask entity as a great Passportal opportunity.

Continuum expands RMM differentiation and appeals to broader MSP base with CARVIR acquisition

Late last year, Continuum decided to supplement the endpoint security embedded in their core suite with a new security unit, and new service offerings, which became available in April. The CARVIR acquisition accelerates that initiative significantly.