RMM

In The Channel

Logging in, not breaking in: Blackpoint Cyber’s Wil Santiago on the 2026 threat landscape

August 13, 2026 Robert Dutt 0
Wil Santiago, chief security and trust officer at Blackpoint Cyber, joins In The Channel to unpack the company’s 2026 Annual Threat Report – and what thousands of real SOC incidents reveal about how attackers are using trusted credentials and IT tools to get inside MSP environments undetected.

Podcasts

The Buzz: TD SYNNEX names Chris Fabes in Canada, Huntress flags Azure CLI password spray attacks, and MSSP retention moves beyond salary

July 21, 2026 Robert Dutt Comments Off on The Buzz: TD SYNNEX names Chris Fabes in Canada, Huntress flags Azure CLI password spray attacks, and MSSP retention moves beyond salary
TD SYNNEX appoints Chris Fabes as President of Canada, Huntress warns of massive Azure CLI password spray attacks targeting non-human identities, and MSSPs face an employee retention problem driven by invisible manual work.

Podcasts

The Buzz: OpenAI launches partner network, Carbon60 makes the MSP 501, and RecordPoint goes channel-first

July 16, 2026 Robert Dutt Comments Off on The Buzz: OpenAI launches partner network, Carbon60 makes the MSP 501, and RecordPoint goes channel-first
OpenAI’s inaugural Partner Network is officially live with $150 million in backing, Carbon60 represents Canada on the 2026 MSP 501, and RecordPoint has launched a channel-first global partner program.

Podcasts

The Buzz: ConnectWise unveils Predictive IT platform, Cavelo launches AI security analyst, and Zscaler and Radiant Logic tackle M&A access

June 9, 2026 Robert Dutt Comments Off on The Buzz: ConnectWise unveils Predictive IT platform, Cavelo launches AI security analyst, and Zscaler and Radiant Logic tackle M&A access
In today’s edition of The Buzz, ConnectWise bets big on Predictive IT with a unified platform launch, Cavelo brings an AI security analyst to the MSP market, and Radiant Logic and Zscaler team up to solve a persistent M&A integration headache.

In The Channel

AI thinks, automation acts: Rewst founder Aharon Chernin on building the automated MSP

April 22, 2026 Robert Dutt Comments Off on AI thinks, automation acts: Rewst founder Aharon Chernin on building the automated MSP
Rewst founder Aharon Chernin draws a distinction that should reshape how you think about both AI and automation: there is a difference between an MSP that does automation and an automated MSP. One is a project. The other is a culture.

In The Channel

Your tools are the threat: ESET’s Tony Anscombe on MSP supply chain risk

April 8, 2026 Robert Dutt Comments Off on Your tools are the threat: ESET’s Tony Anscombe on MSP supply chain risk
A 277% spike in RMM abuse. MFA bypasses through inherited VPN configurations. Attackers targeting backup infrastructure before they even start encrypting. In this second conversation with ESET Chief Security Evangelist Tony Anscombe, we dig into how the tools MSPs rely on every day have become the primary attack surface – and what the practical path forward looks like.

Managed Services

RMM/PSA provider Atera upgrades performance and release time with move to Microsoft Azure Service Fabric

March 15, 2019 Mark Cox Comments Off on RMM/PSA provider Atera upgrades performance and release time with move to Microsoft Azure Service Fabric
Atera reworked their own platform to a microservices architecture to take advantage of the new platform, which also greatly improves their ability to work with Big Data.

Managed Services

IT Glue sends message to market by enhancing new ticket visibility in ConnectWise and Autotask integrations

March 12, 2019 Mark Cox Comments Off on IT Glue sends message to market by enhancing new ticket visibility in ConnectWise and Autotask integrations
The enhanced integrations, along with IT Glue’s new Open Platform Manifesto, are both designed to reassure the market that despite the company’s acquisition by Kaseya late last year, nothing has changed with respect to their commitment to working with all the PSA players in the industry, notwithstanding their being competitors of Kaseya.

Managed Services

Continuum launches Empower program to enable MSPs to build a cybersecurity practice

February 21, 2019 Mark Cox Comments Off on Continuum launches Empower program to enable MSPs to build a cybersecurity practice
Empower provides a much more focused approach to the security sale than tools that Continuum has provided in the past, which includes a new assessment service to identify gaps in customer security, and dark web monitoring to show customers what has already been stolen from them.

Partnerships

Avast looks to Barracuda strategic partnership as first step in collaborations with RMM vendors

February 4, 2019 Mark Cox Comments Off on Avast looks to Barracuda strategic partnership as first step in collaborations with RMM vendors
Barracuda will also resell Avast’s anti-virus solutions to their MSPs, which is a major extension of Avast’s go-to-market, and one they are looking to replicate with other RMMs. They are also planning a major solution announcement around RSA a month from now.