Tag Archive for RMM

IT Glue sends message to market by enhancing new ticket visibility in ConnectWise and Autotask integrations

The enhanced integrations, along with IT Glue’s new Open Platform Manifesto, are both designed to reassure the market that despite the company’s acquisition by Kaseya late last year, nothing has changed with respect to their commitment to working with all the PSA players in the industry, notwithstanding their being competitors of Kaseya.

Barracuda acquires Managed Workplace from Avast and will resell Avast Antivirus

Barracuda and Avast announce a new partnership which adds the ability to resell Avast’s anti-virus solution to Barracuda’s own portfolio. Barracuda will actually acquire the Managed Workplace RMM business, which should be a better fit with their MSP business than it was at Avast. Barracuda also stated its commitment to retain the Managed Workplace presence in Ottawa, where it originally began as Level Platforms.

IT Glue founder Chris Day to exit as Kaseya acquires leader in market of IT documentation for MSPs

Kaseya will maintain Vancouver-based IT Glue as a standalone company to sell to its competitors, while also working closely to integrate its technology into the Kaseya Suite of offerings. Kaseya said IT Glue’s existing management team will guide operations in the wake of Day’s departure.

StorageCraft sees complex ConnectWise relationship as critical to both MSP and overall strategy

Unlike at the ConnectWise spring event, StorageCraft announced no new integrations at the fall event last week. The ConnectWise relationship remains critical to StorageCraft however, as they evolve their business models and practices to keep up with changes in the market.

SolarWinds MSP head Pagliuca emphasizes spirit of partnership in Empower keynote

SolarWinds SVP and GM Pagliuca kicked off the company’s event in Scottsdale by emphasizing the centrality of partnership between the company and its MSP partners, while talking about what MSPs need to do to be successful and giving them some nuggets about new things they can expect this year.

Kaseya CEO Voccola explains importance and uniqueness of Rapidfire Tools acquisition

The acquisition immensely strengthens Kaseya’s compliance offerings, and they immediately announced a new compliance solution from the RapidFire technology, which was sufficiently important that they delayed announcement of the acquisition for two months, until the new product was ready.