RMM

Big Data

RMM/PSA provider Atera offers business intelligence capability to all MSPs

May 16, 2016 Mark Cox Comments Off on RMM/PSA provider Atera offers business intelligence capability to all MSPs
Atera’s technology, which facilitates jointly developed RMM and PSA solutions, is designed for the Internet of Things environment, and collects massive amount of sensor data, which it is using in a free BI offering, not just for its own MSP partners, but anyone who wants to use it.

Podcasts

Podcast: MSP networking best practices, and inside Avnet’s IBM business

December 8, 2015 Robert Dutt Comments Off on Podcast: MSP networking best practices, and inside Avnet’s IBM business
Auvik Networks’ Alex Hoff and Mark Martin of Avnet Technology Solutions on this edition of the ChannelBuzz.ca Podcast.

Managed Services

Tigerpaw repackages modules into single all-in-one SaaS based offering

October 30, 2015 Mark Cox Comments Off on Tigerpaw repackages modules into single all-in-one SaaS based offering
Tigerpaw is moving from a system of perpetual concurrent user licenses on a module by module basis to one low-priced SaaS option with everything included. While customers who have already invested in the licenses are not being forced to switch to SaaS, Tigerpaw will be offering them incents to do so.

Managed Services

Video: Auvik Networks on why MSPs’ help is needed at the network level

October 23, 2015 Robert Dutt Comments Off on Video: Auvik Networks on why MSPs’ help is needed at the network level
In this video interview, Auvik Networks’ Alex Hoff shares research that shows businesses are looking for their MSPs to provide deeper services around the network.

Channel Communities

Millenium Micro partners with SolarWinds N-able in solutions push

October 20, 2015 Mark Cox Comments Off on Millenium Micro partners with SolarWinds N-able in solutions push
The Quebec-based Canadian IT buying group has been moving beyond its traditional product focus to offer more service and solutions-focused services to its members, and has made its first foray into the RMM space with the selection of SolarWinds N-able as its preferred RMM vendor.

Managed Services

Networking-focused RMM Auvik Networks announces ConnectWise integration

October 1, 2015 Mark Cox Comments Off on Networking-focused RMM Auvik Networks announces ConnectWise integration
Waterloo-based Auvik, which entered the RMM space this year from a background in network management software, has chosen their first PSA integration partner, with others soon to follow.

Managed Services

AVG rolls out 2016 Business Edition software suite

September 30, 2015 Mark Cox Comments Off on AVG rolls out 2016 Business Edition software suite
The suite, which contains new versions of its AVG AntiVirus Business Edition and AVG Internet Security Business Edition products, also contains a free remote management console.

David Sobel, director of community at LogicNow
Managed Services

LogicNow to MSPs: Time to focus on security

September 14, 2015 Robert Dutt Comments Off on LogicNow to MSPs: Time to focus on security
LogicNow believes more MSPs should be in the managed security game, and offers steps to help managed service providers step up to the plate.

Alistair Forbes, general manager of LogicNow
Managed Services

LogicNow brings Big Data into managed services with LogicCards

September 11, 2015 Robert Dutt Comments Off on LogicNow brings Big Data into managed services with LogicCards
LogicNow introduces LogicCards, bringing predictive analytics, and soon automated analytics, into its managed services console.

Managed Services

Tigerpaw, AVG further strengthen relationship with Service Desk Connector integration

July 15, 2015 Mark Cox Comments Off on Tigerpaw, AVG further strengthen relationship with Service Desk Connector integration
AVG, which through Level Platforms has a long and strong relationship with Tigerpaw, has completed the first RMM integration to Tigerpaw’s new Web-based API. More Tigerpaw integrations, many of them net-new, are on the way.