Kaseya has also released a new survey highlighting the practices being following by the most successful MSPs today.
Cloud, Managed Services, Software
Kaseya reaches out to MSPs with new SVP appointment
by Mark Cox •
Managed Services
Managed Services, Sponsored Content
How to break away from the break-fix model that’s killing your MSP business
by Guest Poster •
Some new year’s advice from Alex Hoff of Auvik Networks on how to get rid of old habits that may be harmful to your MSP business.
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Managed Services, Networking, Sponsored Content
The 7 components of a complete (& profitable) managed network service
by Guest Poster •
Auvik Networks’ Alex Hoff on best practices for getting the most out of your networking business as a managed service provider.
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Channel Programs, Managed Services, Storage, Uncategorized
Data protection vendor Druva adds MSP channel, launches MSP partner program
by Mark Cox •
Druva is mainly focused on the enterprise space, and its new MSP channel will give them a stronger presence downmarket. They are especially looking to recruit new MSPs who have no data centre.
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Cloud, Managed Services
New SAP IaaS for Business One Cloud benefits small partners most
by Mark Cox •
SAP announces a new infrastructure-as-a-service option for Business One Cloud which has been available in Canada since last Thursday, and in the U.S. for several weeks before that.
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Managed Services, Sponsored Content
There’s a gap in your MSP software stack
by Guest Poster •
Alex Hoff of Auvik Networks on why MSPs need to add software to help them up their networking game to meet changing customer needs.
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Managed Services
Tigerpaw repackages modules into single all-in-one SaaS based offering
by Mark Cox •
Tigerpaw is moving from a system of perpetual concurrent user licenses on a module by module basis to one low-priced SaaS option with everything included. While customers who have already invested in the licenses are not being forced to switch to SaaS, Tigerpaw will be offering them incents to do so.
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Cloud, Managed Services
nGenx adds native cloud functionality to nFinity Drive Sync and Share solution
by Mark Cox •
Native cloud functionality provides an easier user experience customers are demanding in nGenx’s core sub-100 seat market, and helps it with larger customers as well.
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Managed Services, Sponsored Content, Videos
Video: Auvik Networks on why MSPs’ help is needed at the network level
by Robert Dutt •
In this video interview, Auvik Networks’ Alex Hoff shares research that shows businesses are looking for their MSPs to provide deeper services around the network.
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Channel Communities, Managed Services
Millenium Micro partners with SolarWinds N-able in solutions push
by Mark Cox •
The Quebec-based Canadian IT buying group has been moving beyond its traditional product focus to offer more service and solutions-focused services to its members, and has made its first foray into the RMM space with the selection of SolarWinds N-able as its preferred RMM vendor.
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Managed Services, Security
EiQ Networks opens SOC centre in Vancouver for SMB hybrid SaaS offering
by Mark Cox •
EiQ Networks, which built its business in the large enterprise and U.S. federal government space, has added a SaaS SMB focused component to it, and is opening a SOC in Vancouver to support this managed security service.
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Managed Services, Networking
Networking-focused RMM Auvik Networks announces ConnectWise integration
by Mark Cox •
Waterloo-based Auvik, which entered the RMM space this year from a background in network management software, has chosen their first PSA integration partner, with others soon to follow.
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Managed Services, Security
AVG rolls out 2016 Business Edition software suite
by Mark Cox •
The suite, which contains new versions of its AVG AntiVirus Business Edition and AVG Internet Security Business Edition products, also contains a free remote management console.
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Managed Services, Storage
Barracuda to buy Intronis to broaden reach in MSP market
by Mark Cox •
Details of the integration, such as whether Intronis will be an independent subsidiary, have not been finalized, but Barracuda says they are committed to have a dedicated MSP business, with Intronis at the core of that.
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Managed Services, Solution Provider News
IT Weapons to be Team Canada for Konica Minolta services following acquisition
by Mark Cox •
The company’s staff was taken by surprise when the news was announced, and concerns were expressed that their laid-back culture would be changed. IT Weapons will however operate as a subsidiary, nothing will change internally, and the big change will be exposure to 18,000 Konica Minolta Canada customers.
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Managed Services
The road to managed services success is paved with Gold
by Robert Dutt •
Managed services are best served in a single “top of the line” offering, and MSPs should avoid customers who want anything less than the best.
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Managed Services, Security
AVG launches ‘game changing’ new Managed Workplace
by Mark Cox •
The big change is the addition of an integrated remote control solution, which will be free to MSP partners, but the new version also improves the integrated backup and disaster recovery, adds a device manager to Mac support, and upgrades its integrated antivirus technology.
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Managed Services, Security
LogicNow to MSPs: Time to focus on security
by Robert Dutt •
LogicNow believes more MSPs should be in the managed security game, and offers steps to help managed service providers step up to the plate.
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Managed Services
LogicNow brings Big Data into managed services with LogicCards
by Robert Dutt •
LogicNow introduces LogicCards, bringing predictive analytics, and soon automated analytics, into its managed services console.
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Managed Services
The three things that can disrupt managed services businesses
by Robert Dutt •
Channel consultant Ryan Morris outlines the three trends that could disrupt managed services delivery, and what MSPs can do to counter them.
