Managed Services

Managed Services

Aptum brings Alert Logic’s MDR offering to Canada

March 11, 2020 Mark Cox Comments Off on Aptum brings Alert Logic’s MDR offering to Canada
Alert Logic will rely on Aptum as their primary Canadian partner, while Aptum sees a strong market in the Canadian hybrid cloud space for this type of outsourced SOC service.

Managed Services

Virtual application delivery provider Cameyo reaches out to MSPs

March 4, 2020 Mark Cox Comments Off on Virtual application delivery provider Cameyo reaches out to MSPs
Cameyo is targeting MSPs with their cloud-native virtual application delivery platform as a way to cut their operations costs.

Managed Services

Deeper Datto RMM-Intel integration lets MSPs fully manage offline devices

February 27, 2020 Mark Cox Comments Off on Deeper Datto RMM-Intel integration lets MSPs fully manage offline devices
A new integration between Datto RMM and the Intel vPro platform lets Datto partners use Datto RMM to fully control offline devices remotely. It parallels relationships Intel already has with other RMMs.

Managed Services

SolarWinds continues Partner Success buildout with Head Nerds program

February 25, 2020 Mark Cox Comments Off on SolarWinds continues Partner Success buildout with Head Nerds program
The Head Nerds programs starts with four Head Nerds in automation, operations, security and backup, although there are plans to add more as required.

Managed Services

SolarWinds report finds MSPs have major weaknesses, but also desire to remedy them

February 11, 2020 Mark Cox Comments Off on SolarWinds report finds MSPs have major weaknesses, but also desire to remedy them
Unsurprisingly, more advanced security remains a topic of concern for many MSPs, as does automation, and much older issues like sales and marketing.

Managed Services

Atera adds discovery tool that looks for business opportunities in customer network to PSA/RMM solution

February 11, 2020 Mark Cox Comments Off on Atera adds discovery tool that looks for business opportunities in customer network to PSA/RMM solution
Atera Network Discovery is principally a pre-sales tool, which automates the finding of opportunities on a customer’s network, which the company says will average $89,000 MRR per MSP.

Cloud

RocketCyber adds new capabilities to platform with Office 365 apps, new AppStore

February 10, 2020 Mark Cox Comments Off on RocketCyber adds new capabilities to platform with Office 365 apps, new AppStore
RocketCyber is broadening out their ecosystem with their first cloud apps, and with a new AppStore for third-party apps, with SecureNow being the first.

Managed Services

Kaspersky expands SolarWinds relationship with new RMM integration

January 23, 2020 Mark Cox Comments Off on Kaspersky expands SolarWinds relationship with new RMM integration
The new Kaspersky integration follows up last year’s successful integration with the other SolarWinds platform, N-central, and is part of an increased focus by Kaspersky on the RMM/PSA space to expand their MSP business.

Managed Services

Dark Cubed seeing momentum with SOC alternative for SMBs

January 23, 2020 Mark Cox Comments Off on Dark Cubed seeing momentum with SOC alternative for SMBs
Dark Cubed pivoted their offering in the last year to focus on selling to smaller business through an MSP channel, with an emphasis on simplicity and cost appropriate for this market.

Managed Services

Pulseway expands third party patching with custom patching capability

January 23, 2020 Mark Cox Comments Off on Pulseway expands third party patching with custom patching capability
Pulseway’s new Custom Third Party Software Patching lets MSPs partners get same day patch management capability for software that is not in Pulseway’s library of supported titles.