ConnectWise stressed two main themes at their IT Nation Event in Orlando – the need to further empower MSPs, and the need for MSPs to develop their security capabilities. Those two themes were closely intertwined, as ConnectWise is rolling out multiple tools and programs to enhance both, with more to come.
SherWeb’s first RMM integration, with ConnectWise, is scheduled to go live in Q1 of next year, a major step for the Cloud Services Provider, who previously had no direct integration with ConnectWise.
Power management vendor Eaton already has MSP partners, but until now, they had no integrations with RMM vendors. They have now finalized their first, with ConnectWise, and they are looking for more.
CloudJumper announces that their Cloud Workspace Management Suite in now available on the Azure Marketplace. They also spotlighted their integration with Microsoft Windows Virtual Desktop at the IT Nation Connect event, and created a new position of VP Strategic Alliances, where the management of the Microsoft relationship is a critical element.
At IT Nation Connect, ConnectWise Chief Product Officer Craig Fulton discussed metrics MSPs need to better understand and use, as well as changes that ConnectWise will be making in its platform to help them do that.
EventTracker has moved in a period of less than two years from mainly direct to channel-focused, and has been building out their MSP channel. Their new integration with ConnectWise Manage is their first of its kind, although other PSA and RMM integrations are likely to follow.
ConnectBooster offers MSPs the functionality of their platform, plus the services of their affiliated companies, and has a referral component which will pay the MSP a recurring revenue if ConnectBooster sells the service to a customer
ITBoost offers full functionality in documentation, password management, BI and customer feedback through an integrated pane of glass, and is at the ConnectWise IT Nation Connect 2018 event this week looking to differentiate themselves and impress MSPs.
The new VPN offering comes shortly after ZeroStack launched services around GPUs, Big Data, and DevOps, in order to provide partners with services offerings with additional revenue potential.
Lexmark has unveiled three new Lexmark Cloud Services on a new purpose-built cloud platform, with more services to come. While one service, Lexmark Cloud Print Management, is direct, the other two are channel, provided free for partners to offer, and where they fully control the contracting with the customer.
While SolarWinds’ IPO brought them less cash than planned, the company says that this was a minor part of going public again, and that SolarWinds is on track to execute its planned strategy going forward.
Bell becomes the first Cisco service provider partner to take the Viptela SD-WAN solution, which Cisco acquired a little over a year ago, to market on a broad national platform.
Auvik upgrades their AuvikFlow network traffic management tool with a technology that they say will further enhance network traffic visibility, and will be easier to develop going forward.
The net new additions are a new Managed Cloud Defense monitoring and response service, and a new Managed Cloud Defense service that brings a service Symantec had provided to very large customers to the broader market.
Commvault formally launches its as-a-Service portfolio, which has been on the market in some geos for several months. Three services are available now, with more to come.
MSSP partnerships are critical to Carbon Black’s go-to-market, and their partnership with Secureworks, which is one of their oldest, has now been extended.
Cohesity has doubled the amount of dollars allocated to their partner program, with new perks like rebates for sales to very large customers and formalized and expanded MDF. They have also established a model for service providers within the program, which provides mechanisms like consumption-based pricing suited to this business model.
WaaS provider CloudJumper makes single-tenanted deployments feasible for MSPs and customers in the 10-15 seat range – down from about 100 seats before.
SolarWinds launches a Threat Monitoring service based on their Trusted Metrics acquisition, in a go-to-market model designed to make it widely available to partners, but in a way that the company thinks maximizes the chances of success for specific partners.
SolarWinds SVP and GM Pagliuca kicked off the company’s event in Scottsdale by emphasizing the centrality of partnership between the company and its MSP partners, while talking about what MSPs need to do to be successful and giving them some nuggets about new things they can expect this year.
