Managed Services

Managed Services

LogMeIn brings LastPass into PSA environment with ConnectWise, Datto integrations

July 6, 2021 Mark Cox Comments Off on LogMeIn brings LastPass into PSA environment with ConnectWise, Datto integrations
LogMeIn’s LastPass password management product wasn’t even sold through MSPs a year ago, but since then they have redesigned it to fit that market’s needs, signed cloud distribution deals, and now inked PSA integrations as they expand their MSP presence.

Managed Services

Barracuda acquires SKOUT to add XDR, SOC services to portfolio

July 2, 2021 Mark Cox Comments Off on Barracuda acquires SKOUT to add XDR, SOC services to portfolio
Barracuda’s acquisition of SKOUT brings them both an XDR capability and a 24/7 SOC service, both of which are net new additions for the company.

Managed Services

MSP360 enters RMM market with low-cost, simple to use offering

June 30, 2021 Mark Cox Comments Off on MSP360 enters RMM market with low-cost, simple to use offering
The company has already enlisted 138 MSPs since an unpublicized soft launch at the beginning of June, and is looking to its RMM being both less expensive and less complex to manage than existing RMMs to drive that number up significantly.

Managed Services

Six questions your backup needs to answer

June 28, 2021 N-able Guest Blog Comments Off on Six questions your backup needs to answer
MSPs can’t afford to waste time looking for workarounds or working through complex procedures to achieve simple backup tasks, Chris Groot looks at six fundamental questions your backup needs to answer.

Distribution

Pax8 expands Nerdio relationship to include distribution of Nerdio Manager for MSP

June 24, 2021 Mark Cox Comments Off on Pax8 expands Nerdio relationship to include distribution of Nerdio Manager for MSP
Nerdio’s newer and more advanced platform will be well suited for MSPs with more experience in Azure Virtual Desktop, who want more flexible deployment options.

Managed Services

ConnectWise launches Cyber Research Unit to provide MSPs with cutting edge threat intelligence

June 22, 2021 Mark Cox Comments Off on ConnectWise launches Cyber Research Unit to provide MSPs with cutting edge threat intelligence
The new CRU integrates existing ConnectWise assets drawn from multiple acquisitions in a more formal and comprehensive form than before, and includes a threat intelligence feed.

Managed Services

New ConnectWise survey shows continuing disconnect between MSPs and SMBs on cybersecurity

June 22, 2021 Mark Cox Comments Off on New ConnectWise survey shows continuing disconnect between MSPs and SMBs on cybersecurity
The third annual Vanson Bourne study prepared for ConnectWise finds that SMBs would pay a third more for an IT service provider who can offer the ‘right’ solution, but that many MSPs still find it hard to communicate what the SMB needs to hear.

Channel Programs

Arctic Wolf adds tiers to partner program as part of channel growth strategy

June 10, 2021 Mark Cox Comments Off on Arctic Wolf adds tiers to partner program as part of channel growth strategy
Arctic Wolf has grown its outsourced security business to about 600 partners, managed as a single group, but with the increase in numbers, and a plan to recruit more, selectively, they are now tiering their program for the first time.

Managed Services

What partnership really means for the MSP community

June 9, 2021 N-able Guest Blog Comments Off on What partnership really means for the MSP community
Mike Cullen, Group Vice President, Customer Success at N-able discusses how and why managed service providers value partnership, with some examples of how N-able builds that trust.

Channel Programs

Commvault reworks partner program to add tiers for both large and smaller MSPs

June 9, 2021 Mark Cox Comments Off on Commvault reworks partner program to add tiers for both large and smaller MSPs
Commvault’s Metallic SaaS offering has not yet been available to MSP partners, but it will be coming to both sets of MSP partners ‘soon,’ and the company believes it will be highly attractive to both large and small MSPs.