Managed Services

Backup

Datto brings BCDR into Azure with Datto Continuity for Microsoft Azure

September 14, 2021 Mark Cox Comments Off on Datto brings BCDR into Azure with Datto Continuity for Microsoft Azure
Datto has sold its on-prem SIRIS BCDR solution for years, but their new solution for Azure gives them their first such solution on a public cloud, along with measures to protect customers from public cloud pitfalls like egress charges and data cost fluctuations.

Managed Services

What MSPs need to know about spear phishing

September 2, 2021 Barracuda MSP Guest Blog Comments Off on What MSPs need to know about spear phishing
These complex email attacks are a growing threat to your clients, writes Barracuda MSP’s Chris Crellin.

Distribution

Apple management specialist Addigy tabs Pax8 for first distribution deal

August 30, 2021 Mark Cox Comments Off on Apple management specialist Addigy tabs Pax8 for first distribution deal
Addigy sells through a large MSP channel, as well as a few DMRs, but until now they have always dealt with their MSP partners direct.

Managed Services

Should Intune be part of your tech stack? Time to make a choice

August 19, 2021 N-able Guest Blog Comments Off on Should Intune be part of your tech stack? Time to make a choice
You might think adding a new management domain to your daily workload won’t be worth the headaches—but that isn’t the case with Intune, says Luis Giraldo.

Managed Services

VigiTrust unveils version of its VigiOne Cyber Security Compliance platform specifically designed for MSSPs

August 18, 2021 Mark Cox Comments Off on VigiTrust unveils version of its VigiOne Cyber Security Compliance platform specifically designed for MSSPs
VigiTrust had been working with MSSPs before, but with a version of VigiOne that was designed for end users, and they expect the new version will significantly expand their MSSP partner base.

Managed Services

Barracuda beefs up Barracuda RMM with Windows Defender, ServiceNow integrations among other enhancements

August 17, 2021 Mark Cox Comments Off on Barracuda beefs up Barracuda RMM with Windows Defender, ServiceNow integrations among other enhancements
Barracuda is focusing making the RMM it acquired from Avast in 2019 the best security-focused RMM for its MSPs, and to this end is expanding its third party integrations.

Managed Services

Ottawa cyber security firm Field Effect detects Windows vulnerabilities giving kernel-level access

August 12, 2021 Mark Cox 1
The first of these vulnerabilities, which affects all Windows Vista/Server2008 systems and above, meaning basically all systems still in operation, has already been patched by Microsoft, with the others coming later.

Managed Services

Top 3 questions to ask an ITSM service provider before you buy

August 12, 2021 Sherweb Guest Blog Comments Off on Top 3 questions to ask an ITSM service provider before you buy
If you’re looking for an IT service management partnership to help grow your managed services business, here are some thoughts from Sherweb on what you need to know.

Channel Programs

Nozomi Networks launches MSSP Elite program for OT and IoT services

August 11, 2021 Mark Cox Comments Off on Nozomi Networks launches MSSP Elite program for OT and IoT services
The Nozomi program has one fully validated partner in the program, Accenture, and several others working through the validation process. The plan is to keep the program fairly select going forward.

Managed Services

How to become a security-centric MSP

August 10, 2021 Barracuda MSP Guest Blog Comments Off on How to become a security-centric MSP
MSP should consider it to be a journey, rather than a destination, writes Barracuda MSP general manager Brian Babineau.