Avaya Canada’s Ian Purdell-Lewis shares some examples of how Canadian healthcare clients are embracing new communications infrastructure to offer a better patient experience.
Businesses need to provide excellent customer service and engagement even during times of crisis. Avaya OneCloud™ CPaaS helps businesses build that resiliency, writes Davide Petramala.
With a split of in-person and virtual learning at colleges and universities, post-secondary institutions will have unique collaboration needs this year. Avaya Canada’s Stephen Brash offers some thoughts on how to solve for those needs.
Avaya Canada’s Brian Silverstone outlines the next-generation 911 opportunity and challenge, and how the company’s helping enable the transition, in this guest blog.
Avaya Canada’s Ian Purdell-Lewis on how solution providers can continue to drive customer transformation and value after the initial transition to the cloud.
Ian Purdell-Lewis of Avaya continues his series with advice for solution providers on how to guide customers through moving to a subscription model for cloud services in this guest blog.
Ian Purdell-Lewis of Avaya Canada offers some advice on how to help customers think through the process of getting the right subscription for their cloud services.
Avaya Canada’s David Robertson has six big predictions for how the contact center will look after COVID-19 — more consultative, more browsers, more collaboration, and more subscriptions for solution providers.
Avaya Canada managing director David Roberston offers his thoughts on how the contact center business is changing today and will stay changed in the post-pandemic world.
