
Sidekick is a bot that is currently available for ConnectWise PSA, although the number of solutions supported will expand over time, providing much stronger AI capabilities than ConnectWise was able to offer before.
Lenovo, which is in attendance at the Intel Innovation 2023 event here in San Jose, made a very significant announcement of their own, beefing up their AI portfolio on multiple fronts at an event where AI was centre stage.
SAS has used EIS before for the government business in the U.S., and has also just added Carahsoft to further serve this market, but TD SYNNEX is their first distributor who will handle most of their partners rather than having SAS deal with them direct, in a relationship that will see channel-only offerings from SAS come to market.