Agent
SolarWinds adds operational resilience to AI Agent
SolarWinds is making several news announcements today, but the strengthening of AI Agent is the most significant of the lot.
Artificial Intelligence
Artificial Intelligence
Zendesk introduces major new AI capabilities in their Resolution Platform to empower customer service, employee service and contact centre teams
The enhancements to services which had been around previously, in addition to others which were just acquired or developed in-house, strengthen the Resolution Platform with stronger AI agents, better employee Service, and Contact Center as-a-Service with smarter automation, better collaboration, and deeper insights.
Artificial Intelligence
PAM provider Keeper Security partners with Google Security Operations for cyber threat protection
Cybersecurity vendor Keeper Security, which focuses on password management and cloud-native privileged account management [PAM], has announced a new integration with Google Security Operations that will add PAM data from Keeper to Google
Artificial Intelligence
Five9 launches Five9 Fusion for ServiceNow to provide unified, AI-powered customer service
Five9, which makes an Intelligent CX Platform as part of its CCaaS offering, has announced Five9 Fusion for ServiceNow, a turnkey AI-powered integration that unifies voice and digital interactions through a real-time AI transcription stream and a single routing engine to empower businesses.
Artificial Intelligence
Auvik’s new CTO Dan Zaniewski lays out his plans
Auvik has promoted Dan Zaniewski to Chief Technology Officer from his previous role as Senior VP of Engineering. His job is to advance Auvik’s technical leadership in the growing network management and IT operations sectors, and leverage his deep expertise in product engineering in the MSP channel and security spaces to accelerate Auvik’s AI adoption, cybersecurity, and cloud strategies.
Agent
Kyndryl strengthens their Agentic AI Framework with new capabilities
Kyndryl has announced advanced Agentic AI Capabilities enable customers to scale AI across their businesses, where the newly unveiled core of the Kyndryl Agentic AI Framework orchestrates, securely builds and dynamically deploys AI agents, and helps customers across industries become AI-native.
Artificial Intelligence
Deep Instinct releases next-gen AI Analyst in AI-based deep learning framework for cybersecurity
DIANNA, which built on the first and only AI-based deep learning framework for cybersecurity, pairs with the DSX Brain to provide expert-level analysis of zero-day and unknown threats, arming security teams with confidence from unknown threats in seconds
Artificial Intelligence
AI-powered Nintex releases new global partner program to grow partner base
AI-powered workflow vendor Nintex has launched their new Nintex Partner Program, designed to help partners to grow their business, deliver greater value to customers, and capitalize on the rising demand for intelligent process automation and AI-powered business orchestration.
Artificial Intelligence
Datalink Networks launches expanded Microsoft Teams Voice services
IT managed service provider Datlalink has embarked on a collaboration around its expanded Microsoft Teams Voice services, with the idea that this will help organizations, especially those in regulated industries.
Agent
Deepgram launches Flux Conversational Speech Recognition Model for real-time voice agents
Flux is different from other voice agents because it has been trained to understand the nuances of dialogue, so has a deeper knowledge of conversations, which also lets it deal with interruptions, which is typically the biggest problem with Voice AI Agents.
Agent
Fujitsu expands strategic collaboration with NVIDIA to deliver full-stack AI infrastructure
Fujitsu and NVIDIA will collaborate around AI robots and other high-performance infrastructure in order to accelerate AI adoption and drive industrial transformation.
Artificial Intelligence
Halifax-based Liferaft announces AI-powered threat intelligence solution
Liferaft makes Liferaft iQ AI-driven open source threat intelligence that processes vast volumes of open-source intelligence and delivering high-context insights that support faster, more confident decisions.
Artificial Intelligence
GraceBlocks integrates Google Gemini AI Models to build intelligent, automated workflows without writing code
The GraceBlocks integration focuses on SMBs, with an “Intelligence Pillar” that lets GraceBlocks deliver custom-built, AI-powered solutions that streamline complex operations and provide data-driven insights, without writing any code.
Artificial Intelligence
Newly promoted Jim Taylor lays out RSA strategy changes around innovation
Taylor detailed in some detail what he plans to do, and why he thinks RSA is well positioned to succeed in his role going forward.
Agent
Karen Bowman named as channel chief for Agentic AI company Quiq
Quiq is the leading innovator in agentic AI for CX solutions, and Bowman has been named to drive the technology solutions distributor’s ecosystem expansion.
Artificial Intelligence
Identity vendor Nametag introduces Nametag Signa to ensure actions are by a human, and expands Okta partnership
Nametag Signa uses the Nametag workforce-grade Deepfake Defense and Okta’s policy engine together, to verify there is a live human behind AI actions, helping enterprises adopt agentic AI securely.
Artificial Intelligence
Upscale AI launches with over $100M round for ultra-low latency network solutions purpose-built for AI
Upscale AI is pioneering open-standard networking technology to drive faster innovation along with greater choice and flexibility across AI infrastructure, creating sustainable, ultra-low latency network infrastructure solutions purpose-built for AI, interconnecting compute, data, and users.
Artificial Intelligence
Bad guys increase ransomware attacks for first time in three years: Hornetsecurity
A new report from Hornetsecurity found the first increase in ransomware attacks in three years were driven by new technology, particularly more convincing AI-based phishing attacks, against which traditional training and defenses have little use.
Agent
Akto looks to protect MCP servers with new Agentic Security Platform
Akto’s new Agentic Security Platform is an end-to-end security solution purpose-built for the age of autonomous AI agents that is designed to protect enterprises as they deploy AI agents at scale and adopt the Model Context Protocol , with the platform delivering complete visibility, continuous Agentic red teaming, and real-time guardrails to stop agents from going rogue.
Agent
SnapLogic expands Agentic AI in the enterprise with new support for Model Context Protocol (MCP)
SnapLogic’s support of the MCP now enables secure MCP servers, governance, and orchestration, advancing SnapLogic’s vision of the agentic enterprise.