pricing

Channel Programs

ATADATA gets systematic about channel with new ATAconnect partner program

August 30, 2017 Mark Cox Comments Off on ATADATA gets systematic about channel with new ATAconnect partner program
ATADATA has always sold through the channel, but it has mainly been on an ad hoc basis. Now they are formalizing things with their first channel program, and are looking to add partners who are a good fit.

Financing

Opportunity, risk for channel in new Dell EMC Cloud Flex flexible consumption model for HCI

May 11, 2017 Mark Cox Comments Off on Opportunity, risk for channel in new Dell EMC Cloud Flex flexible consumption model for HCI
New flexible consumption models were front and centre this week at Dell EMC World. They may attract new customers, but will they attract partners?

Data Centre

Nutanix announces new software validations for HPE, Cisco servers

May 3, 2017 Mark Cox Comments Off on Nutanix announces new software validations for HPE, Cisco servers
Nutanix also announced Nutanix Go, a program that allows acquisition of their appliances on a cloud-like purchase model, but for now, it’s only available in the U.S.

Managed Services

RapidFire Tools provides MSPs with Detector unlimited use license and services bundle

April 18, 2017 Mark Cox Comments Off on RapidFire Tools provides MSPs with Detector unlimited use license and services bundle
The new Detector SDS offering is designed to provide MSPs with a sticky, differentiated offering that also can serve as a component of a premium offering for customers.

Managed Services

SupportBots looks to save MSPs money with AI-driven support bots

March 1, 2017 Mark Cox Comments Off on SupportBots looks to save MSPs money with AI-driven support bots
SupportBots launched a free trial period in February so MSPs can test them and provide feedback. For now, their main functionality is booking customers with available technicians, but the plan is to eventually do much more than that.

Security

ESET rejigs, expands consumer lineup with v10 release

December 19, 2016 Mark Cox Comments Off on ESET rejigs, expands consumer lineup with v10 release
The ESET v10 release includes an upgraded and renamed enhanced product, as well as a new premium product that has two additional security features.

Channel Programs

CloudJumper launches new partner portal, channel program

October 11, 2016 Mark Cox Comments Off on CloudJumper launches new partner portal, channel program
The program has been reworked from the one CloudJumper brought when it spun out from nGenx, but the real highlight is the capabilities of the new portal.

Big Data

Sad news: SAP Anywhere launch in Canada delayed indefinitely

May 19, 2016 Mark Cox Comments Off on Sad news: SAP Anywhere launch in Canada delayed indefinitely
SAP Anywhere formally launched in the U.S. this week. But while demand for the small business-focused CRM solution is strong, a change in SAP’s SMB applications strategy has led to the Canadian launch being put on hold for now.

Cloud

Atera adds new features to integrated RMM-PSA platform in push into North America

March 31, 2016 Mark Cox Comments Off on Atera adds new features to integrated RMM-PSA platform in push into North America
The new functionality enhances a platform for MSPs based on extreme simplicity and a lower price point. Atera is making a push into North America this year, in particular among solution providers who have been turned off by the complexity of getting an MSP business up and running.

Mobility

Janam launches ultra-rugged, ultra-compact XT2 Android touch computer

March 30, 2016 Mark Cox Comments Off on Janam launches ultra-rugged, ultra-compact XT2 Android touch computer
Janam’s second Android entry has a smaller form factor than the first. This is also the first machine in its class to have the new Android 5 Lollipop OS.