ATADATA has always sold through the channel, but it has mainly been on an ad hoc basis. Now they are formalizing things with their first channel program, and are looking to add partners who are a good fit.
SupportBots launched a free trial period in February so MSPs can test them and provide feedback. For now, their main functionality is booking customers with available technicians, but the plan is to eventually do much more than that.
SAP Anywhere formally launched in the U.S. this week. But while demand for the small business-focused CRM solution is strong, a change in SAP’s SMB applications strategy has led to the Canadian launch being put on hold for now.
The new functionality enhances a platform for MSPs based on extreme simplicity and a lower price point. Atera is making a push into North America this year, in particular among solution providers who have been turned off by the complexity of getting an MSP business up and running.
VAR Dynamics completes a major restructuring with a name change to highlight the company’s focus on its platform rather than the services on top, and to illustrate that the company’s base has also moved beyond VARs to include other types of partners.
The Avaya Midmarket Select Program is focused on a select number of partners, and lets them allow rock bottom pricing in packages designed to facilitate solution sales. Avaya Canada’s key role in the program’s development has resulted in six of the 40 partners in the global program being Canadian.
The Quebec-based Canadian IT buying group has been moving beyond its traditional product focus to offer more service and solutions-focused services to its members, and has made its first foray into the RMM space with the selection of SolarWinds N-able as its preferred RMM vendor.
New pricing, which takes effect September 1, is only for the P13 platform, the company’s newest, and is designed in part as an incent to get partners on older platforms to move their customers to the newest one.
The company says it acquired a cloud based services management platform to provide a simpler and low cost pure play offering to the partners who want it, and that their partnerships with the major PSA vendors will continue.
The key set of changes to the program sees discounts based on partner tier flattened, and the resources moved to an enhanced deal registration program, to give more rewards to partners who do more work.