Tag Archive for mobile

Square announces first formal program for channel partners

Square has built a big business around providing support to microsellers who were too small to interest credit card companies, or who found their services too expensive. While this market is still their core, they have moved upmarket as well, with larger sellers, assisted by strategic partnerships with companies like SAP. The new channel program is designed to support partners in this upmarket transition.

Zoho bringing Zia AI tool into Zoho One suite highlights major upgrades

Other enhancements include a new unified dashboard and unified search feature for all 40 applications in Zoho One, as well as the 40th app – Backstage – an event management solution that is also sold separately.

Aruba enhances new Mobile First Architecture, and announces non-traditional partners around it

While the new partners in the ArubaEdge Technology Partner Program are decidedly non-traditional, Aruba also says they will open up new opportunities to traditional partners, in the same way the entry of voice-based telco partners in the early days of convergence created massive opportunities for the IT channel.

New Pulse Secure release of virtual Application Delivery Controller adds analytics, improves application visibility

The new analytics capability is the first stage of a Pulse Secure project which by next year, is intended to provide systematic linkages to orchestration and automation.

New Catalyst hyper-customization platform in Zoho CRM release likely to interest partners

Zoho CRM also enhances its Zia conversational AI for sales teams, with a voice capability, as well as other improvements its predictive AI and lead enrichment.

ServiceChannel seeks partners to add asset management, IOT to services automation platform

ServiceChannel has sold their SaaS service automation platform for facilities managers and contractors direct for years, but technology-related demands have led them to create a partner program to provide the skillsets to integrate with their platform.

CafeX upgrades omnichannel customer service solution for Dynamics 365

CafeX Live Assist for Microsoft Dynamics 365’s new Cosmos release facilitates chatbot-to-agent escalation, and provides an SDK for mobile customer service.

SonicWall broadens training capabilities with launch of SonicWall University

SonicWall University content is designed to be ongoing, beyond the granting of a certification, and to reach a broader range of roles than SonicWall has in the past.

Tigerpaw CEO Foxall gazes into crystal ball

While Tigerpaw announced its new software release at its user conference, it also previewed what is coming beyond that, solicited feedback about future changes, and emphasized that their partners need to change to stay competitive in a changing industry.

Mist upgrades next-gen wireless network platform as it looks for new MSP partners

Mist is using some of its latest round of funding to build out its MSP channel, with a special focus on partners capable to adding their own value on top of Mist’s platform.

Nutanix unveils proof-of-concept drone at .NEXT event

Nutanix sees the drone as an extension of its core webscale philosophy of using software on commodity hardware to make it much more extensible. Down the line, they see this as having application to use cases which will interest channel partners.

PowWow looks to revolutionize mobile applications with new platform, CEO, channel focus

PowWow’s platform for turning legacy apps into native Mobile ones with relative ease has just been upgraded, and the company is looking to increase its channel business through a select partner channel.

SAP promises new emphasis on understanding customer problems

CEO Bill McDermott didn’t exactly promise a kinder, gentler SAP, but he did pledge a company that will be more empathetic to customers, have a more complete vision, and be more focused on simplicity. He also offered a forecast of some trends he thinks SAP will be well positioned to leverage.

EMC LEAP looks to revolutionize ECM, take Documentum downmarket

Project Horizon officially comes to market as EMC LEAP, next-gen cloud-native content apps sold on a SaaS model. While available free through a Loyalty Program to existing Documentum customers, the intent here is to greatly expand the customer base downmarket, with the aid of an expanded channel.