Pax8 has converted its recommendations that MSPs practice bill-forward consumption-based billing into a console option for ConnectWise, and plans to offer the same for other RMM and PSA vendors.
Aimed at better positioning both companies to help MSPs embrace operational best practices, the move brings a leader in managed services software and a leader in managed services peer groups together under one roof.
AppRiver’s new Nautical platform provides the open APIs necessary for such integrations that their old platform lacked, and ConnectWise is the first provider for which they have built an integration.
In addition to a seamless new integration with ConnectWise’s PSA product, Pax8 also announced some key channel promotions, and dropped a hint about an expanded presence for Symantec in Canada.
Barracuda MSP builds on earlier integrations with LabTech/Automate with new automated deployment capabilities, as well as improvements to manageability.
Arctic Wolf has broadened out its channel strategy to place a new emphasis on MSPs, and sees the ConnectWise integration as a key step in executing that.
The distribution agreement formalizes a working agreement which began around the companies’ mutual relationship with ConnectWise, and while this one is for Canada only, a U.S. one is coming soon.
CrushBank has early customers moving into production now, and has been taking orders. They are working the IT trade show circuit, to introduce their product to MSPs.
LabTech’s founder has an ambitious agenda, which involves improving the synergy of eFolder’s products, having a more systematic strategy around RMM and PSA integrations, and making eFolder the acknowledged technology leader in their space.
A Web-based version of Automate, which will use the same interface as Manage, and has the same instance as the Automate thick client, is set for release at the ConnectWise IT Nation event in the fall.
Originally an Office 365 management tool, ConnectWise added Azure management last year, will have Cisco management capabilities by the fall, AWS soon after that, and more coming down the road.
The new Storage Guardian integration provides real-time data recovery times and recovery point objectives, rather than estimates, which partners can use to offer new services.
The latest Pax8 ConnectWise integration has optimized their interface within ConnectWise Manage to reduce the clicks in ordering, updating and linking cloud subscriptions.
ConnectWise CEO Arnie Bellini says that while technology solution providers are beset by new challenges, the dynamics of the mature and nature of IT innovation continue to create ways for companies to reinvent themselves.
The enhanced integration introduces self healing tickets, and also makes Storage Guardian the first ConnectWise ecosystem partner that can be accessed directly from ConnectWise software, which in turn makes things easier for MSPs.