Configuration

Cloud

Fugue publicly launches Risk Manager automated SaaS offering at AWS

November 26, 2018 Mark Cox Comments Off on Fugue publicly launches Risk Manager automated SaaS offering at AWS
A standalone SaaS product drawn from their Fugue Platform, Risk Manager is a cloud-native monitoring and compliance enforcement solution that establishes good baseline configuration in regulatory environments, monitors drift from them, and has the ability to use automated remediation to correct drift if the customer wants that.

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Managed Services

Automated documentation software maker Liongard roars at ConnectWise Connect event

November 16, 2018 Mark Cox Comments Off on Automated documentation software maker Liongard roars at ConnectWise Connect event
Liongard continues to extend its value proposition of automating the ingestion of data into documentation and other software platforms for MSPs.

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Managed Services

Addigy adds MDM to their cloud-based MacOS management platform

April 17, 2018 Mark Cox Comments Off on Addigy adds MDM to their cloud-based MacOS management platform
Addigy has filled a specific role in the market, providing multi-tenanted Mac management, but now, propelled by iPad demand, they have expanded that to all Apple devices with a new unified MacOS management platform.

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Software

New Macola 10.7 ERP release stops software from breaking during upgrades

April 6, 2018 Mark Cox Comments Off on New Macola 10.7 ERP release stops software from breaking during upgrades
The latest version of the Macola ERP software continues to open up the product, and features changes that they say will end ‘version lock’ including the addition of screen plug-ins and back-end plug ins. There has also been a major extension of open APIs and new capabilities to make it easy to turn off unwanted fields.

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Channel Programs

New storage incents and rebate changes highlight Dell EMC partner program improvements

February 8, 2018 Mark Cox Comments Off on New storage incents and rebate changes highlight Dell EMC partner program improvements
The beginning of the new Dell EMC fiscal year in February is always the time for the most significant changes to their partner program, although the company acknowledged the changes this year are more about fine-tuning.

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Virtualization

Expanded partnerships, vendor certification program key parts of IGEL 2018 roadmap

February 8, 2018 Mark Cox Comments Off on Expanded partnerships, vendor certification program key parts of IGEL 2018 roadmap
Among the changes coming to IGEL’s own hardware and software roadmaps, one of their thin clients about to be refreshed will see a switch from an Intel to an AMD processor.

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Computers

The IT trends behind Canada’s learning spaces of the future

January 30, 2018 Robert Dutt Comments Off on The IT trends behind Canada’s learning spaces of the future
HP Canada president Mary Ann Yule on the opportunity HP sees in the Canadian education market, and how solution providers can profit on it.

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Unified Communications

Sennheiser enhances cloud IT management with new HeadSetup Pro Manager

October 13, 2017 Mark Cox Comments Off on Sennheiser enhances cloud IT management with new HeadSetup Pro Manager
HeadSetup Pro Manager provides the ability to roll out updates globally, as well as full asset management and configuration management capabilities. It can also scale to manage up to a million devices.

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Storage

Tintri announces new massively scalable EC6000 cloud platform series

September 6, 2017 Mark Cox Comments Off on Tintri announces new massively scalable EC6000 cloud platform series
A distinct feature of the new Tintri series is the ability to do non-disruptive drive-by-drive expansion, since most of the series configurations ship with only partly populated boxes.

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Managed Services

Kaseya focuses on easier MSP management with Traverse networking monitoring update

August 8, 2017 Mark Cox Comments Off on Kaseya focuses on easier MSP management with Traverse networking monitoring update
New automation profiles, enhancements to the Panorama network visualization environment, and a new integration with Kaseya Live Connect are the big changes here.

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Apple CEO Tim Cook and Cisco CEO Chuck Robbins on stage at Cisco Live 2017 in Las Vegas
Mobility

Cisco, Apple press security message, eye expanded partnership

June 27, 2017 Robert Dutt Comments Off on Cisco, Apple press security message, eye expanded partnership
Cisco and Apple say their joint network/mobile security story is so solid, mutual customers should get insurance discounts.

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Computers

Dell EMC brings ProDeploy model to PCs with ProDeploy Client Suite

January 11, 2017 Mark Cox Comments Off on Dell EMC brings ProDeploy model to PCs with ProDeploy Client Suite
Like the ProDeploy Enterprise Suite introduced a little over a year ago, the Dell EMC ProDeploy Client Suite offers three levels of service offerings, designed in a way to make it easy for partners to resell or co-deliver.

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Unified Communications

Improved ease of deployment highlights Avaya IP Office Contact Center 10

December 1, 2016 Mark Cox Comments Off on Improved ease of deployment highlights Avaya IP Office Contact Center 10
The changes will save partners hours in deployment time, and by reducing time to value, should also please customers.

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Cloud

Nectar unveils QoS automation solution for collaboration environments on Cisco networks

July 18, 2016 Mark Cox Comments Off on Nectar unveils QoS automation solution for collaboration environments on Cisco networks
Nectar also announced a second new offering, around Microsoft Skype, with a suite of cloud enablement solutions that parallels ones they had previously offered for on-prem deployments.

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Managed Services

AVG simplifies platform in Managed Workplace 10.0 to emphasize MSP business goals

April 11, 2016 Mark Cox Comments Off on AVG simplifies platform in Managed Workplace 10.0 to emphasize MSP business goals
The new version of AVG’s RMM platform reworks the platform around the MSPs business processes, greatly reducing installation time and building customizable customer service plans right into the RMM solution.

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Distribution

NetApp enhances SANtricity software for Big Data analytics apps

March 29, 2016 Mark Cox Comments Off on NetApp enhances SANtricity software for Big Data analytics apps
New, preconfigured NetApp bundles for enterprise Splunk deployments will now also be available through Arrow, which is expected to significantly increase the amount of EF-series all-flash arrays sold in particular, as well as E-series arrays.

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Distribution

Gentek broadens solutions portfolio with new 3CX, Patton, VTech partnerships

March 17, 2016 Mark Cox Comments Off on Gentek broadens solutions portfolio with new 3CX, Patton, VTech partnerships
Toronto-based distributor Gentek has announced three new vendor relationships. They now carry 3CX phone systems, Patton SmartNode gateways, and VTech’s SIP-based commercial phone offerings.

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Cloud

Logitech unveils bundled ConferenceCam Kit with Intel NUC

March 7, 2016 Mark Cox Comments Off on Logitech unveils bundled ConferenceCam Kit with Intel NUC
Logitech and Intel are looking to provide a reliable low cost conferencing offering for organizations that use PC-based video conferences.

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Managed Services

Better network visibility can add thousands to your MSP bottom line. Here’s how.

February 18, 2016 Guest Poster Comments Off on Better network visibility can add thousands to your MSP bottom line. Here’s how.
Auvik Networks’ Alex Hoff on how MSPs can build profitability by better understanding their clients’ networks.

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Networking

The advantages of intent-based networking

December 16, 2015 Guest Poster Comments Off on The advantages of intent-based networking
Alex Hoff of Auvik Networks on why MSPs should configure and manage clients’ networking environments based on the tasks and goals they want to accomplish.

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