Cloud Workspace Suite v 4.1 also includes enhancements to their API to make it easier for partners to integrate their own API on top.
Cloud, Managed Services
New IndependenceIT release makes it easy for partners to deploy RemoteApp
by Mark Cox •
Managed Services
Cloud, Managed Services, Software
New Kaseya CEO Voccola pledges new customer commitment initiative
by Mark Cox •
Fred Voccola who has an extensive background in software and IT infrastructure companies, is the new CEO, and he pledges commitment to both customers and channel partners, which will make Kaseya well-loved in the industry.
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Managed Services, Storage
Acronis unveils their next-gen data protection platform
by Mark Cox •
Acronis beefs up their data protection platform by enhancing its disaster recovery capability and file sync and share capabilities.
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Managed Services, Printing and Imaging
Xerox channel MPS push continues with new tools, programs
by Robert Dutt •
Xerox is looking to make partners more productive as it sees a boom coming in demand for managed print services in the SMB space.
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Managed Services, Solution Provider News
Toshiba signs on IT Weapons to take Toshiba-branded IT services to market
by Mark Cox •
Having exited the consumer market in Canada, Toshiba is beefing up their B2B offerings, and has partnered with Brampton managed services provider IT Weapons to provide what will be a growing package of services and support.
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Managed Services, Storage
LogicNow introduces new per-device pricing for MAX Backup
by Mark Cox •
The company formerly known as GFI MAX is introducing a new DRaaS pricing option that charges by the device instead of data usage, something they believe will especially appeal to partners serving larger customers.
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Distribution, Managed Services, Mobility, Security
Tech Data Canada doubles down on managed services
by Robert Dutt •
Tech Data inks deals with Intel Security and Mobi, showing the further inclusion of vendor offerings in the emerging “subscription economy” in the channel.
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Managed Services, Security
AVG Business opens Ottawa Global Center of Excellence for Managed Workplace
by Mark Cox •
AVG’s SMB-focused business unit has added so many new sales and support staff they outgrew their old offices, and they are still in aggressive growth mode, recruiting new partners to sell their managed services.
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Managed Services, Networking
Waterloo’s Auvik Networks entering RMM market with MSP Edition
by Mark Cox •
The Canadian cloud-based network management software provider has modified its software to produce a version for the MSP market that has some pluses it believes are missing from the market now. The plan is to sell it direct for a while to establish proof of concept while they work on building a proper channel program.
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Cloud, Managed Services
Microsoft to launch first local Canadian data centres
by Mark Cox •
Microsoft’s announcement that it will set up data centres in Toronto and Quebec City is big news for Microsoft, for the provinces and cities involved – and for Microsoft partners.
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Channel Communities, Managed Services
Customers moving beyond cost issues in considering managed services
by Mark Cox •
CompTIA data indicate that customer knowledge of managed services is up significantly over last year, and that emphasis on cost saving is no longer their main concern. This should impact the way that MSPs sell their offerings.
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Cloud, Managed Services, Unified Communications
New Avaya Cloud IP Office to sell entirely through partners, including MSPs
by Mark Cox •
The new cloud offering comes from a Canadian-based datacentre, and is designed to appeal to SMBs as well as midmarket customers considering cloud.
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Cloud, Managed Services, Storage
Axcient targets remote and branch offices, smaller businesses with Direct to Cloud offering
by Mark Cox •
The new cloud-only solution is targeted at customers who don’t want the expense or trouble or deploying a physical or virtual device locally, and is expected to significantly increase the number of Axcient’s MSP partners.
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Channel Programs, Cloud, Managed Services, Virtualization
Citrix finalizing channel plans for Citrix Workspace Cloud
by Mark Cox •
Citrix’s major announcement at Synergy this year provides huge new opportunities for both CSP and CSA partners, and the channel strategy being finalized is designed to ensure partners who move to the cloud with WorkSpace Cloud will be treated the same way as on-prem partners.
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Cloud, Managed Services
Citrix delivers core cloud solution with Citrix Workspace Cloud
by Mark Cox •
The highlight of the first day at Citrix Synergy was the announcement of Citrix Workspace Cloud, a platform of services for the creation of complete workspaces with a strong MSP play.
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Managed Services
Rebranded SolarWinds N-able launches N-central 10 platform
by Mark Cox •
The new platform offers new functionality for MSPs, allowing them to now offer customers support services troubleshooting, diagnosing and remediating help desk issues.
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Managed Services, Security
Passportal enhances MSP password management solution, adds white labelling
by Mark Cox •
Version 3.0 of their software will significantly enhance ease of use for the company’s MSP and VAR partners, and also will facilitate white labelling of the product.
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Managed Services, Printing and Imaging
New cloud and MPS offerings are channel highlight in Xerox workflow automation announcements
by Mark Cox •
While new workforce automation solutions were the highlight of this week’s Xerox announcements, their limited channel relevance makes some less showy cloud and MPS solutions and tools the big takeaway for partners.
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Distribution, Managed Services, Small Business
Value-added Solv programs bright spot in flat market: SYNNEX’s Martin
by Mark Cox •
The SYNNEX Canada president also indicated they want to expand the GovSolv practice area in Canada, and see considerable untapped potential for Solv solutions in the pure small business space.
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Cloud, Managed Services, Software
Project Helios PaaS offering highlights new Kaseya initiatives
by Mark Cox •
Project Helios, which is expected to be generally available sometime next year, will initially complement Kaseya’s core VSA solution, but is likely to be preferred by net-new customers and in the long run could well become Kaseya’s flagship solution.
