Managed Services

Managed Services

IT Glue product enhancements emphasize operational efficiency, security

November 1, 2019 Mark Cox Comments Off on IT Glue product enhancements emphasize operational efficiency, security
IT Glue has announced four new features to their product, at the ConnectWise IT Nation Connect event where ConnectWise announced the acquisition of ITBoost, one of IT Glue’s competitors.

Managed Services

Captain’s Chair IT launches with solution that gives MSP customers visibility into services and value

November 1, 2019 Mark Cox Comments Off on Captain’s Chair IT launches with solution that gives MSP customers visibility into services and value
The Captain’s Chair solution is aimed at showing MSP customers what their MSP is doing for them, and eliminating a consistent point of friction between MSPs and their clients.

Managed Services

Acquisition of Continuum highlights four-pronged set of ConnectWise initiatives

October 30, 2019 Mark Cox Comments Off on Acquisition of Continuum highlights four-pronged set of ConnectWise initiatives
The others include another acquisition, IT Glue competitor ITBoost, as well as a partnership with a PRM tool provider designed to save MSPs time.

Managed Services

HyAlto brings multi-cloud monetization model to ConnectWise with first RMM partnership

October 30, 2019 Mark Cox Comments Off on HyAlto brings multi-cloud monetization model to ConnectWise with first RMM partnership
HyAlto automates both front end and back end processes around billing and invoicing for both the VMware and Veeam clouds.

Cloud

Acronis says platform focus will spell opportunity for partners

October 15, 2019 Robert Dutt Comments Off on Acronis says platform focus will spell opportunity for partners
Acronis aims to make its MSP partners both developers themselves and a conduit for new developers to its data protection platform as it transforms from its backup history.

Cloud

FileCloud adds Smart DLP capability to sync and share platform

October 9, 2019 Mark Cox Comments Off on FileCloud adds Smart DLP capability to sync and share platform
For FileCloud’s growing MSP channel, the attractiveness of Smart DLP really depends on how critical customers subject to regulatory compliance are to their business model.

Managed Services

Continuum highlights new automation, orchestration for RMM platform

October 7, 2019 Mark Cox Comments Off on Continuum highlights new automation, orchestration for RMM platform
More automation is coming, as Continuum plans to have 91 per cent of its processes automated by the end of this year, and 93 per cent by the end of next year.

Managed Services

Zomentum looks to simplify MSP sales processes by triggering ‘aha’ moments

October 2, 2019 Mark Cox Comments Off on Zomentum looks to simplify MSP sales processes by triggering ‘aha’ moments
The San Francisco-based startup, whose product will be generally available this month, makes a tool for MSPs that integrates their network assessments into their sales motion.

Managed Services

Continuum CEO George lays out differentiated automation and orchestration strategy

October 2, 2019 Mark Cox Comments Off on Continuum CEO George lays out differentiated automation and orchestration strategy
Continuum’s CEO kicked off this year’s Navigate event with an integrated delineation of the company’s path to innovation to get to where he believes they have a large competitive advantage today.

Managed Services

Continuum strengthens security with new MDR through FortiSIEM

October 2, 2019 Mark Cox Comments Off on Continuum strengthens security with new MDR through FortiSIEM
Continuum also adds Fortify for the MSP, security protection at a nominal cost for the MSP’s own protection.