Managed Services

Managed Services

RapidFire Tools adds Work From Home solution to help MSPs cope with home worker support

April 29, 2020 Mark Cox Comments Off on RapidFire Tools adds Work From Home solution to help MSPs cope with home worker support
The adaptation of the core Network Detective product adds a self-service portal that lets home workers scan their machines, scores them, and lets the MSP block unsafe ones from connecting to the network.

Backup

RMM/PSA provider Atera partners with Acronis for backup

April 27, 2020 Mark Cox 2
Some Atera MSPs were already using Acronis, and had asked for this integration to let them management the backup within the Atera management system.

Managed Services

Goliath Technologies appoints new head of sales to continue channel expansion

April 24, 2020 Mark Cox 1
Karen Armor comes to Goliath looking to continue their channel’s recent growth by segmenting the channel more effectively and increasing enablement resources, including the hire of a channel manager.

Backup

Acronis names first Channel Chief Evangelist as part of MSP push

April 17, 2020 Mark Cox Comments Off on Acronis names first Channel Chief Evangelist as part of MSP push
Former MSP Amy Luby joins Acronis as the company is promoting its new Acronis Cyber Protect Cloud to the MSP market – these days largely through the use of digital media.

Cloud

Zix unveils reimagined AppRiver platform as Secure Cloud flagship offering

April 15, 2020 Mark Cox Comments Off on Zix unveils reimagined AppRiver platform as Secure Cloud flagship offering
Secure Cloud combines an updated version of the AppRiver platform with Zix and AppRiver applications, to make this Zix’s flagship offering going forward.

Managed Services

How to strengthen your patch management processes

April 14, 2020 Guest Poster Comments Off on How to strengthen your patch management processes
Tips for streamlining patch management and increasing customer value from Mark Whiffen of Barracuda MSP

Backup

StorageCraft OneXafe Solo hits GA with broader market than first envisioned

April 7, 2020 Mark Cox Comments Off on StorageCraft OneXafe Solo hits GA with broader market than first envisioned
While OneXafe Solo’s ability to self-install by being plugged in is useful in today’s health conscious environment that same ability to cut MSP costs around original installs attracted partners in the beta who had not worked with StorageCraft before.

Channel Programs

SonicWall reboots enhanced MSSP partner program

April 6, 2020 Mark Cox Comments Off on SonicWall reboots enhanced MSSP partner program
SonicWall has made some significant changes to their MSSP partner program, adding more flexible billing and licensing management options, and tweaking the program tier requirements and benefits.

Managed Services

Pulseway steps up autoremediation of alerts with new Automation Workflows feature

April 6, 2020 Mark Cox Comments Off on Pulseway steps up autoremediation of alerts with new Automation Workflows feature
Automation Workflows introduce high customizable autoremediation capabilities into the Pulseway alerting system, allowing most tasks to be handled by the system itself.

Managed Services

ConnectWise improves and adds to security controls throughout software development lifecycle

March 13, 2020 Mark Cox Comments Off on ConnectWise improves and adds to security controls throughout software development lifecycle
ConnectWise is making enhancements both to the software development lifecycle, and adding new vulnerability testing capability and security bulletins as well.