Cutting through the noise for Canadian VARs and MSPs
Robert Dutt
Robert Dutt is the founder and head blogger at ChannelBuzz.ca. He has been covering the Canadian solution provider channel community for a variety of publications and Web sites since 1997.
Distributor Ingram Micro introduces Service Desk to help partners support their customers, expands the services available to VARs selling cloud services.
Solution providers have to move fast in the cloud, but also have to think long-term about customer service to maximize profitability, Renée Bergeron says.
Industry organization CompTIA introduces its first vendor-facing trustmark, a program to certify cloud vendors that are looking to court solution providers.
Tech Data Canada’s leadership team shows it can build bikes as well as a distribution business, sending eight brand new bikes to Toronto-area charities.
With the shift of its partner base towards value, IBM announces the One Channel initiative to get its partner management and resources on the same page.
Storagecraft channel sales manager Shawn Massey recaps 2014 in DR, and offers his preview for what his company, and the industry, will accomplish in 2015.
On the eve of its partner conference, VMware introduces major new releases of vSphere and vSAN, outlines its vision for virtual networking across clouds.
Quartet Services is looking to advance its own growing Office 365 practice by purchasing fellow Toronto-based MSP and O365 specialist En Vogue Computers.
Avaya sales boss Pierre-Paul Allard tells the company’s partners they have to ramp up their cloud game or they risk losing relevancy with their customers.
Avaya will double rebate opportunities around strategic technologies for Gold partners, but will halve those same opportunities for base-level partners.
We sit down for a video interview with Cisco Canada’s channel chief to discuss the year that was 2014, and preview what to expect from Cisco Canada in 2015.