Datalink Networks, an IT managed service provider serving mid-market and enterprise clients, has announced the launch of its expanded Microsoft Teams Voice services in partnership with seasoned implementation expert Jens Madsen. This strategic collaboration is designed to help organizations, especially those in regulated industries such as banking, healthcare, and government, harness the full potential of Microsoft Teams Voice for secure, compliant, and unified communications.
Microsoft Teams Voice stands apart from competitors like RingCentral, Webex, and Zoom by combining enterprise-grade voice capabilities with deep integration into the Microsoft 365 ecosystem. This seamless connection with Outlook, SharePoint, OneDrive, and Azure Active Directory streamlines workflows, reduces training requirements, and centralizes administration for IT teams.
“By integrating voice directly into the Microsoft platform many organizations already rely on, we help clients achieve more with less complexity,” said Madsen, a veteran in delivering high-quality Microsoft implementations to mid-market and enterprise customers. “Our approach focuses on security, compliance, and scalability – critical elements for industries where precision and protection are non-negotiable.” Madsen is a Microsoft-certified professional with over 30 years of experience as a consultant, IT leader, and software developer, specializing in Microsoft communications and collaboration technologies.
Key advantages of Microsoft Teams Voice for regulated industries include enterprise-grade security and compliance. It supports HIPAA, FedRAMP, GDPR, and SOC 1/2/3 standards, ensuring data protection for sensitive sectors like healthcare, finance, and government.
There are flexible telephony options, with direct routing and Microsoft calling plans allowing seamless integration with existing PBX systems or a complete cloud migration, preserving legacy investments. In addition, Microsoft’s worldwide infrastructure and AI tools, including Copilot for transcription, meeting summaries, and intelligent call routing, empower distributed teams to work smarter. Unified Communication Hub brings chat, video, voice, file sharing, and task management into one platform, simplifying IT management and improving audit readiness.
Finally, cost efficiency, included within many Microsoft 365 licensing models, often reduce total cost of ownership compared to standalone platforms.
“We’re excited to expand our Teams Voice offering with Jens’ proven expertise, said Don Wisdom, President of Datalink Networks. “This partnership will give our clients a secure, scalable, and cost-effective communication platform that positions them for long-term success.”