Alexa for Business for Zoom Rooms with Poly is initially targeted at the COVID sensitive market as companies return some of their workforce to the office, but they see the longer term use cases as extending well beyond that.
3CLogic is partnered deeply with a very select number of vendors, one of which is ServiceNow. The new integration lets ServiceNow reps handle all the interaction with 3CLogic phone support through the ServiceNow interface.
Orion combines its Enterprise Voice Platform with its wearable Onyx smart walkie-talkie to give easy and efficient voice service, and have brought in an experienced channel hand to oversee the go-to-market strategy.
Apart from the typical benefits from certified status of Microsoft’s validation with customers, Microsoft’s policies of encouraging partnerships is generating new business for Actiance from other Microsoft vendor partners, and developing a higher value-add channel for them.