Avaya’s innovation without disruption explained

Ian Purdell-Lewis, regional channel vice president for Avaya Canada

Hybrid is definitely one of the major buzzwords of the IT industry, and Avaya is no exception, with the company taking on a mantra of “innovation without disruption” to explain what this means for its customers. But what does it mean?

In this edition of the podcast, we’re joined by Ian Purdell-Lewis, regional channel vice president for Avaya Canada, to break that down and chat about what it means for Avaya’s customers and partners alike.

We discuss:

Purdell-Lewis’ role and history with Avaya;
what “innovation without disruption” means for Avaya;
how Avaya thinks about hybrid cloud and why it’s based on customer choice;
how Avaya’s offerings break down across contact center and unified communications, across on-prem and cloud;
why customers are choosing to keep parts of their technology on-prem, and what parts they’re choosing to move to the cloud;
Avaya’s solution set for the hybrid cloud;
stories of Canadian customers and how they’ve approached hybrid cloud; and
why more customers are choosing to keep more of their voice system on premise.

All this and much more are in this edition of the ChannelBuzz.ca Podcast.