Featured Post, Managed Services

GFI MAX Boasts 8,000 MSPs Now in Network

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Alistair Forbes, general manager of GFI MAX Business Unit

Alistair Forbes, general manager of GFI MAX Business Unit

To say the managed services segment is undergoing change and, to some degree, uncertainty, would be an understatement. GFI MAX may be the beneficiary of that change, as it now has more than 8,000 MSPs using its remote monitoring and management tools.

GFI MAX, a division of GFI Software, said it’s grown its base of MSPs from 6,000 last year to 8,000 this year. The company credits the stability and functionality of its platform, as well as the breadth of complementary services, such as email security and backup.

“We continue to see strong growth amongst our GFI MAX customer base and this is due to our over-riding focus on staying engaged with the MSP community in order to understand how their needs grow and evolve as time goes on,” said Dr. Alistair Forbes, general manager of GFI MAX Business Unit.

Just how much market share GFI MAX has is difficult to calculate. First, GFI MAX’s install base is international. Second, all remote monitoring and management vendors are trying to quantify the total addressable market. By some estimates, there are 60,000 to 80,000 MSPs in North America alone. However, the major RMM vendors can only account for 20,000 to 25,000.

GFI MAX’s announcement comes as the managed services segment is transiting a period of change and disruption. In June, N-able Technologies was acquired by automation software vendor SolarWinds, and Level Platforms was bought by AVG Technologies. Kaseya was also acquired by venture capital firm Insight Venture Partners, and has since revamped its management team. And, in August, Dell announced it would shutter its PacketTrap RMM and professional services automation (PSA) tools.

The recent changes among managed services vendors has little to do with the uptick in GFI MAX adoption, but that may not remain the case. The market changes has promoted GFI MAX and Continuum, a hosted managed service provider, to the forefront of MSP consideration. These changes are prompting managed service providers to reconsider their RMM vendor relationships, which could lead to further migration to companies like GFI MAX and Continuum.

At the very least, the expansion of GFI MAX’s network is a reflection of the strength and continued opportunity in the managed services segment of the channel.