Kaseya

In The Channel

WatchGuard CEO Joe Smolarski on doubling MSP margins, the Kaseya playbook, and why Canada’s cybersecurity moment is now

March 31, 2026 Robert Dutt Comments Off on WatchGuard CEO Joe Smolarski on doubling MSP margins, the Kaseya playbook, and why Canada’s cybersecurity moment is now
WatchGuard’s new CEO sits down for a wide-ranging conversation about why 2026 may be the year MSPs stop being commodity IT providers – and what the company’s 30-year track record, Kaseya-honed economics playbook, and new Bell Cyber partnership mean for Canadian partners.

Managed Services

Liongard adds Datto Autotask PSA integration, with more integrations on the way

March 25, 2019 Mark Cox Comments Off on Liongard adds Datto Autotask PSA integration, with more integrations on the way
Liongard has provided roundabout integration with Autotask through their existing integration with IT Glue, but the integration streamlines the process, and provides access to Autotask customers who don’t use IT Glue.

Managed Services

IT Glue sends message to market by enhancing new ticket visibility in ConnectWise and Autotask integrations

March 12, 2019 Mark Cox Comments Off on IT Glue sends message to market by enhancing new ticket visibility in ConnectWise and Autotask integrations
The enhanced integrations, along with IT Glue’s new Open Platform Manifesto, are both designed to reassure the market that despite the company’s acquisition by Kaseya late last year, nothing has changed with respect to their commitment to working with all the PSA players in the industry, notwithstanding their being competitors of Kaseya.

Backup

Carbonite sees transformative opportunity in security market with Webroot acquisition

February 13, 2019 Mark Cox Comments Off on Carbonite sees transformative opportunity in security market with Webroot acquisition
Carbonite retreads a path that others have taken with their announced purchase of Webroot, bringing together natural adjacencies in backup and security. While they are confident about what they see as key synergies between the two companies, some key questions still remain about how the deal will unfold after it closes.

Backup

Kaseya adds Xtra component to Unitrends channel program to link Unitrends and Kaseya IT Complete sales

January 30, 2019 Mark Cox Comments Off on Kaseya adds Xtra component to Unitrends channel program to link Unitrends and Kaseya IT Complete sales
Unitrends now leverages the Kaseya IT Complete suite, and will pay both higher margins on the initial sale of a Unitrends solution, and a full recurring revenue share for any Kaseya IT Complete solution that customer buys, ever.

Backup

Datto marks strong growth in Canada with ribbon-cutting at new Markham offices

January 25, 2019 Mark Cox Comments Off on Datto marks strong growth in Canada with ribbon-cutting at new Markham offices
New Datto CEO Tim Weller attended the event, and talked with ChannelBuzz about Datto’s plans in Canada, and other items of interest.

Managed Services

RapidFire Tools enables MSP delivery of automated ongoing HIPAA compliance solution with new Audit Guru for HIPAA

January 9, 2019 Mark Cox Comments Off on RapidFire Tools enables MSP delivery of automated ongoing HIPAA compliance solution with new Audit Guru for HIPAA
RapidFire Tools also sees the new offering’s platform as being one that can handle multiple compliance regimes. It already supports GDPR, and they intend to roll out additional regulatory support this year.

Managed Services

Liongard strengthens automated documentation platform as IT Glue acquisition by Kaseya impacts documentation landscape

December 21, 2018 Mark Cox Comments Off on Liongard strengthens automated documentation platform as IT Glue acquisition by Kaseya impacts documentation landscape
Liongard’s new Metrics feature gives their MSPs the ability to generate their own metrics to provide deeper insight into issues of concern to their customers.

Managed Services

Kaseya CEO Voccola discusses IT Glue strategy going forward

December 20, 2018 Mark Cox 1
Kaseya’s CEO detailed that the IT Glue acquisition actually took place two years ao, and has been kept under wraps. He also indicated what will happen with IT Glue now that the acquisition has been formally announced, and dropped some hints about what is next on the acquisition front.

Managed Services

IT Glue founder Chris Day to exit as Kaseya acquires leader in market of IT documentation for MSPs

December 19, 2018 Mark Cox Comments Off on IT Glue founder Chris Day to exit as Kaseya acquires leader in market of IT documentation for MSPs
Kaseya will maintain Vancouver-based IT Glue as a standalone company to sell to its competitors, while also working closely to integrate its technology into the Kaseya Suite of offerings. Kaseya said IT Glue’s existing management team will guide operations in the wake of Day’s departure.