Level Platforms

Barracuda acquires Managed Workplace from Avast and will resell Avast Antivirus

February 4, 2019 Mark Cox Comments Off

Barracuda and Avast announce a new partnership which adds the ability to resell Avast’s anti-virus solution to Barracuda’s own portfolio. Barracuda will actually acquire the Managed Workplace RMM business, which should be a better fit with their MSP business than it was at Avast. Barracuda also stated its commitment to retain the Managed Workplace presence in Ottawa, where it originally began as Level Platforms.

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AVG continues aggressive partner drive in both RMM, security sectors

August 5, 2015 Mark Cox Comments Off

AVG emphasizes that having a foot in two separate sectors helps partners drive their business, and notes that AVG’s requirement their channel account people be certified in Channel Management through CompTIA is one aspect of their commitment to being easy to work with.

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Tigerpaw, AVG further strengthen relationship with Service Desk Connector integration

July 15, 2015 Mark Cox Comments Off

AVG, which through Level Platforms has a long and strong relationship with Tigerpaw, has completed the first RMM integration to Tigerpaw’s new Web-based API. More Tigerpaw integrations, many of them net-new, are on the way.

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Internet of Things has strong potential for Canadian MSPs: AVG

October 24, 2014 Mark Cox Comments Off

AVG’s commercial market strategy is now based around MSPs, who the company thinks are well positioned to handle the additional management tasks that the Internet of Things is bringing.

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Matt Urmston, director of product management at Storagecraft

Storagecraft doubles down on management

September 15, 2014 Robert Dutt Comments Off

With its own control platform built out, and new hooks into key RMM vendors, Storagecraft is focused on management as it looks to larger customers.

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After long-simmering rumors, Autotask acquired

June 10, 2014 Larry Walsh (Channelnomics) Comments Off

Autotask acquired by private equity firm Vista Equity Partners for an undisclosed price, making it the latest shakeup in the managed services segment.

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Marco LaVecchia, vice president of channel sales for North America at AVG Technologies

AVG gets serious about services enablement

March 10, 2014 Larry Walsh (Channelnomics) Comments Off

AVG looks to accelerate the expansion of its managed services unit by creating dedicated resources for enabling and support MSPs on a business level.

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Luke Walling, vice president of SMB sales and operations for North America at AVG.

AVG Takes a Bite out of Managing Apple

October 11, 2013 Robert Dutt Comments Off

AVG’s Managed Workplace takes advantage of new API hooks into iOS and Mac OS X to make Apple devices more manageable for MSPs.

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Mike Foreman, general manager, SMB, AVG Technologies

AVG Gives Partners a Single Pane of Glass in the Cloud

October 3, 2013 Guest Poster Comments Off

AVG details the integration of its CloudCare service with Managed Workplace, picked up in its purchase of Level Platforms earlier this year.

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Vistara is extending a lifeline to PacketTrap customers.

Vistara Extends Lifeline for PacketTrap Users

September 25, 2013 Robert Dutt Comments Off

Vistara offers a promotional deal to MSPs left in the cold when Dell shut down PacketTrap, but switching platforms can be a challenge for MSPs.

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Alistair Forbes, general manager of GFI MAX Business Unit

GFI MAX Boasts 8,000 MSPs Now in Network

September 13, 2013 Larry Walsh (Channelnomics) Comments Off

As the managed services segment is undergoing consolidation and change, GFI MAX is boasting gains in the number of MSPs using its RMM platform.

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AVG Offers Buyout Program to PacketTrap MSPs

August 26, 2013 Robert Dutt Comments Off

AVG will allow MSPs using Dell’s discontinued PacketTrap RMM product to use Managed Workplace free for up to a year and offer switchers priority support.

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Kaseya Accelerating Managed Services Evolution

August 23, 2013 Larry Walsh (Channelnomics) Comments Off

Under new ownership and leadership, Kaseya is pushing forward with acquisitions, headquarters relocation and the development of new channels.

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There can be an upside and a downside for managed services vendors

The Economic Reality of Managed Services

August 13, 2013 Larry Walsh (Channelnomics) Comments Off

Managed services are very lucrative for solution providers, but recent moves in the RMM space show how limited the market can be for MSP tool providers.

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